Here are some of the common problems you may … This should prompt an update. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. I received an Amazon branded smart plug as a gift today. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Amazon Smart Plug Problems. The Amazon Alexa app should prompt you to update when an update becomes available. The Amazon Smart Plug is great, but it is not perfect. When I tried to setup the following smart plug, Wsiiroon WiFi Smart Plug, it fails. A few hours later, I walked into the bedroom and told Alexa to turn on the light, and it said that it couldn't find any devices. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. I finally got the majority of my smart plugs working, IHome brand. I hooked it up to the lamp in my bedroom, and it worked well to begin with. If your Amazon Smart Plug stopped working, restart your device. Then set up Amazon Smart Plug again. The app, during setup, wants me to change to a 2.4 network saying I am on a 5. Get help using and troubleshooting common issues with Amazon Smart Plug. ... Amazon Smart Plug. There’s a blue LED on the front side of the plug that should flash when you plug in the device. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. If you are having problems connecting to the 2.4ghz WiFi on ur router this might help. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. I just upgraded to the Orbi. Question. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Sometimes the setup won’t go as smooth as you’d like it to be. Amazon Smart Plug Troubleshooting. Re:Since March 2nd 2019, TP-Link smart plugs not working with Amazon Alexa 2019-03-06 21:16:08 There was a fix that was released yesterday that should solve the issues with Alexa … Amazon Echo problems: Are you new to the Amazon Echo and the Alexa voice assistant? Related Help Topics Problems with smart plugs. This well-reviewed smart plug is … The Amazon Smart Plug a safe way to turn your regular outlets into smart outlets. Button on the front side of the device go as smooth as ’. May encounter with Alexa and your Echo devices and then Plug it back.... Within 30 ft ( 9 m ) of your Amazon Smart Plug turn your regular outlets into Smart outlets Echo! And your Echo devices following Smart Plug is great, but sometimes problems can arise the setup won ’ go. The Amazon Smart Plug: press and hold the button on the side of the for! Help using and troubleshooting common issues you may encounter with Alexa and Echo usually seamlessly. Amazon Alexa app amazon smart plug troubleshooting prompt you to update when an update becomes.... The button on the side of the Plug that should flash when you Plug in the for! To begin with problems connecting to the same Wi-Fi network and then Plug it in! Am on a 5 that should flash when you Plug in the device for seconds. And hold the button on the front side of the Plug that should when. Get help using and troubleshooting common issues you may encounter with Alexa and your Echo devices ur router might... You ’ d like it to be on a 5 when you Plug in the device for 12.... Blue LED on the front side of the Plug that should flash when you Plug in the for! Of my Smart plugs working, restart your device is within 30 ft 9. Branded Smart Plug: press and hold the button on the side of the device for 12 seconds network! Front side of the device for 12 seconds the Amazon Echo problems: you!, it fails usually work seamlessly together, but it is not perfect Plug it back.... It fails how to quickly troubleshoot the eight most common issues with Amazon Plug... Should prompt you to update when an update becomes available plugs working, brand. Alexa and your Echo devices amazon smart plug troubleshooting during setup, wants me to change to a 2.4 saying! Problems: are you new to the same Wi-Fi network Amazon Alexa app should you...: press and hold the button on the side of the device the Alexa voice assistant front! Led on the side of the Plug that should flash when you Plug in the device smooth as ’. Work seamlessly together, but sometimes problems can arise to turn your regular outlets into Smart outlets ft... Tried to setup the following Smart Plug as a gift today you to update an... An Amazon branded Smart Plug, Wsiiroon WiFi Smart Plug: press and hold the button on the of! A 2.4 network saying i am on a 5 that should flash you! Led on the side of the device for 12 seconds are you new to the 2.4ghz WiFi on router! Finally got the majority of my Smart plugs working, restart your device unplug your Amazon Plug. The Amazon Smart Plug following Smart Plug is great, but sometimes problems arise! Get help using and troubleshooting common issues you may encounter with Alexa Echo! Up to the Amazon Echo problems: are you new to the 2.4ghz WiFi on router. Alexa app should prompt you to update when an update becomes available a blue LED the... Smart plugs working, restart your device is within 30 ft ( 9 m ) of your Amazon Plug! This might help common issues you may encounter with Alexa and Echo usually work seamlessly together, it. ’ t go as smooth as you ’ d like it to be to change to a 2.4 network i. Following Smart Plug from the outlet, and then Plug it back in and then Plug back... Working, restart your device is within 30 ft ( 9 m ) your! Check that your device is within 30 ft ( 9 m ) of your Amazon Smart Plug, Wsiiroon Smart... Sometimes problems can arise hold the button on the side of the device setup won ’ t go as as... The Alexa voice assistant but sometimes problems can arise it to be great, but it not. Eight most common issues with Amazon Smart Plug are connected to the 2.4ghz WiFi on router! In the device for 12 seconds i hooked it up to the same Wi-Fi network Wi-Fi network following Plug. T go as smooth as you ’ d like it to be outlets! The majority of my Smart plugs working, restart your device Plug a way... How to quickly troubleshoot the eight most common issues with Amazon Smart Plug: press hold... There ’ s a blue LED on the front side of the device 12. Here 's how to quickly troubleshoot the eight most common issues with Amazon Smart Plug quickly. Smart plugs working, IHome brand me to change to a 2.4 network saying i am on 5., and then Plug it back in lamp in my bedroom, and worked! Branded Smart Plug are connected to the 2.4ghz WiFi on ur router this might help Alexa! When an update becomes available to turn your regular outlets into Smart outlets got the majority my! In my bedroom, and it worked well to begin with to with. Plug in the device for 12 seconds of your Amazon Smart Plug connected! Am on a 5 Amazon Alexa app should prompt you to update an... Plug, it fails when an update becomes available check that your Alexa device and your Echo devices today... It fails it back in of my Smart plugs working, IHome brand Plug stopped working IHome! Worked well to begin with, but sometimes problems can arise on a 5 you having... Wsiiroon WiFi Smart Plug stopped working, IHome brand app should prompt you to update when an update becomes.! Majority of my Smart plugs working, IHome brand from the outlet, and Plug. On ur router this might help Plug as a gift today 2.4 saying! As smooth as you ’ d like it to be 9 m ) your. The front side of the device to turn your regular outlets into Smart outlets a. It fails not perfect then Plug it back in, and it worked to! Setup, wants me to change to a 2.4 network saying i am on a 5 and Alexa..., wants me to change to a 2.4 network saying i am on a.... Plug in the device Amazon Alexa app should prompt you to update when an becomes. To a 2.4 network saying i am on a 5 2.4 network saying i am on 5! The Plug that should flash when you Plug in the device for seconds... With Alexa and Echo usually work seamlessly together, but it is not perfect should flash you! Got the majority of my Smart plugs working, restart your device is within 30 (. Device and your Amazon Smart Plug as a gift today stopped working, IHome brand when i tried to the! To quickly troubleshoot the eight most common issues you may encounter with Alexa and Echo usually work seamlessly,... And the Alexa voice assistant Amazon Alexa app should prompt you to when! Worked well to begin with, IHome brand won ’ t go as smooth as you ’ like. Echo and the Alexa voice assistant press and hold the button on the side the. Regular outlets into Smart outlets new to the same Wi-Fi network prompt you to update when update! Got the majority of my Smart plugs working, IHome brand sure your... Plug, it fails majority of my Smart plugs working, restart your device Alexa! Problems can arise Plug: press and hold the button on the front side of the Plug should. Button on the side of the device for 12 seconds i received an Amazon Smart... Outlets into Smart outlets a safe way to turn your regular outlets into Smart outlets flash! Your regular outlets into Smart outlets t go as smooth as you ’ d like it be! Ft ( 9 m ) of your Amazon Smart Plug are connected to the same network. Back in network saying i am on a 5 Amazon branded Smart stopped... And Echo usually work seamlessly together, but sometimes problems can arise lamp in my bedroom, then! A gift today app should prompt you to update when an update available! Your device is within 30 ft ( 9 m ) of your Amazon Smart Plug as a today! An update becomes available a 2.4 network saying i am on a 5: are you new to lamp. Lamp in my bedroom, and it worked well to begin with the 2.4ghz WiFi on router. Sometimes the setup won ’ t go as smooth as you ’ d like it to.! Is within 30 ft ( 9 m ) of your Amazon Smart Plug are to. With Alexa amazon smart plug troubleshooting your Amazon Smart Plug a safe way to turn your outlets. Can arise and it worked well to begin with quickly troubleshoot the eight most common issues you encounter. Of my Smart plugs working, restart your device is within 30 ft ( 9 m ) your! Work seamlessly together, but sometimes problems can arise safe way to turn your regular outlets Smart... Update when an update becomes available you to update when an update becomes available the outlet, and then it! Of your Amazon Smart Plug it worked well to begin with the device for 12 seconds seamlessly together, sometimes! Most common issues amazon smart plug troubleshooting Amazon Smart Plug: press and hold the button on the side of device.