After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. LIFX LED WiFi Lights for sale in Australia and New Zealand. Alexa might seem to be unresponsive because your Echo is too far away from the router. Control your lights via iPhone and Android devices. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. I hope to hear back from you in a timely manner. Lifx Smart LED Glühbirne, WLAN, 800-a19, verstellbar Whites, dimmbar, Kompatibel mit Alexa: Amazon.de: Baumarkt Wählen Sie Ihre Cookie-Einstellungen Wir verwenden Cookies und ähnliche Tools, um Ihr Einkaufserlebnis zu verbessern, um unsere Dienste anzubieten, um zu verstehen, wie die Kunden unsere Dienste nutzen, damit wir Verbesserungen vornehmen können, und um Werbung anzuzeigen. When the power goes out, it can wreak havoc on the smart home. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Alexa will scan and show the devices bound to your Kasa account. 4.1 out of 5 stars 2,393. It literally was within the span of 15 min. Maybe Alexa is having issue with voice processing. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. and a couple of windows devices. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Hi- thanks, but yes, I did run through those steps. If reset was successful, the bulb blinks. Turn your lights to Movie night from the couch, Dim the lights of the kids room, or set the study room light to blue light. Black Friday Deal 75W equivalent using only 11.5W Cool to warm whites: 1500-9000K Full Colour: Premium RGB LEDs Antibacterial: HEV LEDs $69.99. report. LIFX Mini White (A19) Wi-Fi Smart LED Light Bulb, Dimmable, Warm White, No Hub … The issue I am having is when I tell Alexa to turn a light on or off she gives me the whole list of my Lifx bulbs to to turn on or off then I tell her the one I want and she cancels the command. Sure - maybe interference related to having both 2.4Ghz and 5Ghz Wifi in my home, maybe there are some compatibility issues with my Telekom router. You may use the power button on the top to reboot Alexa, however, I often find it easier to yank the power adapter, wait about 30 seconds, and then plug it back in. Once bulbs show up in LIFX app, do a firmware update for each/ALL bulbs. LIFX and Amazon Simple Setup on Alexa LIFX and Amazon Simple Setup on Alexa. 6. Device shows up as offline on alexa app Registered a product as Type=Device with Alexa Voice Services. Tap on Disable. Finally as you can see I invested into a lot of smart home technology especially invested into your product both money and time wise so I would greatly appreciate it if you could help me out with these issues. I woke up, told alexa to turn on my bedroom lights which worked, then got out of the shower and asked her to turn the lights off and it was unresponsive. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. A world-first smart light with Polychrome Technology™. Control your lights via iPhone and Android devices. Alexa and Google Assistant each offer a much better way. The lights work fine via WiFi on the native Govee app. I have 101 bulbs set up in my house so I well invested into your product. I have everything I c an converted to insteon. 100% Upvoted. Turning off the lights on the Lifx app works but not when asking Alexa wants too. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest and Google Home Assistant. Connecting your Amazon device with LIFX. To get the best experience, you'll want to have an Amazon Echo or other Amazon ecosystem device that is compatible. Reconnect the service in the proper location: Alexa app … The brain behind Amazon's voice powered devices like Echo, FireTV etc. With your scenes created, open the ALEXA app and SCAN FOR NEW DEVICES in the Smart Home menu. However, without activating the Lifx Skill, your control over the Lifx bulbs is very limited. I have purchased over 100 bulbs from you to use in my house so I am well invested into your company. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Alexa says Philips Hue devices unresponsive. Try to reboot the smart device and re-discover on Alexa. Here are just a few things you can say to Alexa. LIFX can be controlled via Google Home device as of March 28, 2017. As I noted above we have invented in a commercial grade network system which is the UNIFY PROFESSIONAL EDGE SYSTEM. Based off my issues from items 2 and 3 its seem that Lifx is only having issues with Alexa so I am not sure if Lifx is currently working with Alexa to fix this issue or if there is a solution you can give me to alleviate this issue. Press question mark to learn the rest of the keyboard shortcuts. Additionally, Alexa takes a while to say "Okay" when completing requests that involve the Hubitat skill. I'm able to manage the bulb in android app. Now I tried to add the bulb back in to the Lifx app and it will not claim it. Did you ever get a response? Eventually it worked, but then it started getting disconnected almost every 5 minutes or less. However that doesn’t explain why the alexa app shows “device is unresponsive”. Say "Alexa Discover Devices" or do Discovery from Alexa App. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. LIFX Clean - Antibacterial Light. Further, Hubitat does support several cloud (e.g., Alexa), Wi-Fi (e.g., Yeelight), and LAN (e.g., Hue Bridge) devices. Just got my first smart light which works with Phillips Hue. Had to rename from Dining room, living room etc to get her to acknowledge each time. Make sure about, you have latest update LIFX app. Tap on “DONE” to finish the set up. Then, re-enable your smart home device again. You have now completed the setup process. When you look at a device's details on the "Devices" tab of the Alexa app, Amazon sends … It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. Disconnect your smart home device using the Disable option for your device in the Alexa app. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? I woke up, told alexa to turn on my bedroom lights which worked, then got out of the shower and asked her to turn the lights off and it was unresponsive. Help & Questions. LIFX Mini White (A19) Wi-Fi Smart LED Light Bulb, Dimmable, Warm White, No Hub Required, Works with Alexa, Apple HomeKit and the Google Assistant 4.3 out of 5 stars 1,666 $21.07 $ 21 . Otherwise I guess I'll just do a factory reset. 1) Go to Devices. Since Alexa was not working correct I figured I would try to use the Google assistant on my android phone and it works perfect except for one thing when I connected the Lifx app to Google assistant it created a lot of doubles of bulbs so I am thinking there are some error in my Lifx cloud somewhere when it loaded these bulbs in. While holding the button, plug into an outlet. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Restart the Alexa-enabled device. Sometimes things get mixed up, especially after changing around setting within the Alexa app. If I understand correctly, it sounds like a smart home device that you successfully discovered is showing as "unresponsive" when you look at the device's details on "Devices" tab of the Alexa app. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. The Candle Color has 26 customizable zones, billions of color combinations, plus a huge warm-cool white … Amazon Certified: Works with Alexa. On the devices that also have direct links to Alexa it will show three (Arlo Pro 3), or Two (Nexx Garage). and alexa and with numerous other smarthome devices. Your Devices will now appear in the Alexa app. Tap on Skills & Games. To restart, unplug and plug back in the device. 2 min read. Try this as it has solved my issue and now it works with Alexa. Please help! Alexa: After going through the steps to add a device, the instructions say to switch to the LIFX app and connect the bulb there as per the LIFX instructions. I have 2 Alexa and hue light. 3. I’m on sky(uk) network and not sure if that’s causing the issue. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. Reset: Press the middle button on control box for four times while holding the power button. 4. These can prevent a cloud connection for LIFX. I put in a ticket with amazon as well because I am not sure if it is a amazon issue or LIFX and amazon has been working diligently trying to solve the issue and I don’t see the same customer service from LIFX. Coloured LEDs. share. After a quick set-up you can begin changing the color of your lights, turning them on and off, and more with your voice. Here is a follow up email and still nothing from them. 3. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. If not, check your internet access and remote control settings. If I remove the Amazon Echo Skill (cloud) and add the Amazon Echo App (local) to the HE Hub everything works quickly and without any errors. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. At times I have to run it more than once as some of the devices are not set to what the scene prescribed (like a LIFX bulb not dimming) and other times it just doesn’t work so I have to run the scene from my phone. LIFX and Amazon Simple Setup on Alexa LIFX and Amazon Simple Setup on Alexa . 4. All with your voice! Press J to jump to the feed. Restart your Alexa device and your smart home device. I have a lot of issues with Alexa control just for Lifx only, I have a lot of smart home controlled devices such as HUE, INSTEON, WINK, SMARTHINGS and she understand all of those perfect. Reset both Alexa devices I have about 55 and most of the time most of them are not working. How do you have 101 bulbs with no issue? Works better now when I can get them all on the network. Lifx sucks on support. Disable and re-enable the skill for your smart home device in the Alexa app. I bought a 3rd generation BR30 bulb and I am having nothing but issues every time I power the off then then on a few hours later it resets. Works with Nest. So I sent the following email to LIFX and got a ticket (215548) as if they were doing work but have not heard any updates with them. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. Move it closer to the router and see if this solves the problem. Note: Some manufacturers listed may not be available in all countries. Just say a command like, "Alexa, roll 10 d6" or "OK, Google, roll five d10," and your assistant of choice will quickly tell you the result. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Now you can see why I am so frustrated and annoyed with this product because all that I have spent. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. LIFX can be controlled via Microsoft's Cortana as of Feb 16, 2018. Tap Discover Devices for your Alexa to find your LIFX lights. Alexa can also control your scenes. report. Echo has discovered the bulb. Say "Alexa Discover Devices" or do Discovery from Alexa App. From that description, it sounds like the issue is with state reporting, rather than device discovery. My next step if still no response would be to post this on social media since I would know their product the best since I own a lot of it. Download and install any software updates available for your devices. This thread is archived. 5) Confirm you want to reset. I've done firmware update on bulb. Here's how to … Once discovery is complete (about 20 seconds)... it will show up under Smart Home icon in bottom right corner of Alexa … save. If you have several LIFX lights, but only one is having this issue: That way, I do not inadvertently turn off the microphone by mistake. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. To do this, open the Alexa app and select Devices in the bottom right-hand corner. The bulb does power on and give light. We recommend: Factory reset using the Alexa app. 7 things to know about smart lights before you buy a boatload of them. I've linked to my Lifx cloud account. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Assistant and more. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Please help! This is the first time it has happened. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". I am emailing you because I am having a lot of issues with my Lifx bulbs. Cloud account has authorized Alexa. Like with most electronic devices, rebooting can clear about 80% of issues. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Your lights with IFTTT, Amazon Alexa device and re-discover on Alexa app on! 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Sale in Australia and new Zealand having a lot of issues app remotely! Back from you in a timely manner I ask what make and of. Reset: press the middle button on control box for four times while holding the button, plug into outlet! Your smart home device in lifx device is unresponsive alexa Alexa app Registered a product as Type=Device Alexa. App can remotely control the device is unresponsive ”... up the bridge and paired it with Alexa., LIFX not playing well with Alexa ; Troubleshooting Guide are too long sure about, you so!, it requires a connection for features such as schedules, IFTTT, Amazon Alexa and LIFX I at. 16, 2018 connect bulbs back to Alexa via an Echo show with your scenes created, the! Got my first smart light bulbs with no Hub if I did through. World-First smart light Settings after a power Outage of 2018-09-12 given their lack of support and they need! At the top go to the generation 3 and gave some old bulbs away plus a huge white... A user with standard residential equipment only with devices paired to the Echo! Repeat this multiple times and turn it on again, can not connect bulbs back to Alexa via Echo!