The batteries went dead and I replaced them and here I am hours and DAYS of frustration, plus went to store for new batteries assuming the new batterie at home had gone bad, etc. Removed/Installed App  3. Could not get the pairing process to work. It just will not connect. Your solution solved the problem. It worked here. Closed out the app. I've tried a new setup but the Thermo display gets stuck at setup and nothing happens. I've got withings thermo.. i doesn't stop staying "go to thermo.withings.com". This has been exceedingly frustrating. I tried everything recommended on this page yet nothing worked. Each user can then view a complete history of temperature readings on their timeline. I try to do a new installation but not successful. No matter why you may need to check your temperature, the Withings Thermo smart temporal thermometer will get the job done quick and easy. How to factory reset WITHINGS Steel HR Sport?How to wipe all data in WITHINGS Steel HR Sport? 2. Only downside is I have a fever. Now my thermo doesn’t respond to a button press; only the setup process comes on after holding the button down for a while. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Make sure your Thermo is close enough to your mobile device (10 m/30 ft.). The thermo enters the setup process and indicates normally on its screen. The Withings Thermo ($99.95) is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature through the arteries in your forehead. I thought that was normal. Withings invented the smart scales, and today the brand is known globally for award-winning design and durable, innovative, easy-to-use digital scales that help people reach their healthy weight goals. I resolved. In the app I can go through to the installation "searching for the device" page. Please sign in to leave a comment. Your temperature seems too high. Hi there,Ive had a thermo for quite some time now and it has worked without fuss in the past. How do I get my thermo up and running again? But no. Update: finally found the customer service number, which is. Check out how to accomplish Hard Reset by hardware keys and Vendor settings. Check out how to accomplish Hard Reset by hardware keys and Android … 3. It costs $100, but it might be worth it. Installed The Thermo App from the App Store. Installed The Thermo App from the App Store. +1 (800) 961-5127. etc. [3] Follow installation instructions per screen. Release the power button when the desired temperature scale is displayed. The stem ends in a knob (usually colored either blue or red) that helps you to hold onto the thermometer during the shaking down process. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Then quickly press the button 5 times at the next phase (I think it just said reset). Same issue for me. Withings Thermo Wireless Thermometer - Duration: 4:13. It turns off and then it turns on automatically giving the same error message to go to the website. Factory reset and reinstalling the app worked. How to restore defaults in WITHINGS Steel HR Sport?. This is so infuriating I have my whole family battling fevers. 2. Setup would go off in the middle of it or even right after turning on. These offers cannot be combined with any other discounts. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Thermo thermometer pdf manual download. To assign a measurement from your Withings Thermo, perform the following steps: 1. Let’s get right to it, Withings Thermo is our pick of the bunch. If not, you can contact the support at https://support.withings.com/hc/en-us/requests/new to get help with it. Withings designed a new infrared thermometer. Most professional reviews have deemed it as accurate as … The system knows the Thermo is there. This varied range of devices allows healthcare professionals to track the largest array of data points such as weight, heart rate, ECG readings, blood pressure, body temperature readings, and more. forget this device and pair it again. Award-winning smart thermometer requires no contact, provides highly-accurate temperatures, and automatically syncs with a dedicated app to track up to 8 users. Worked like a charm. Regards, Comments 0 comments. I’ve tried all the re-setup options and I get errors when I try to remove the device. First, open the Settings on your phone, then tap on Bluetooth and locate WITHINGS Pulse HR in the list of devices. Factory Reset  2. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or … I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. I’m having the same issue... any help would be great! but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. Page 10 The Withings Thermo declaration electromagnetic immunity The Withings Thermo system is intended for use in the electromagnetic environment specified below. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-, https://support.withings.com/hc/en-us/requests/new, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. 99 $49.99 $49.99 but when i pres 5 times the device turns off and on again. Thermometer for Adults by iHealth, Infrared Forehead Thermometer for Adults and Kids, Touchless Digital Baby Thermometer with Fever Indicator, Non Contact Thermometer (PT2L) 4.4 out of 5 stars 10,856 $24.99 $ 24 . Then press and hold the button on the side of the watch for 3 seconds until the "Reset in 5 clicks appear on the screen" will appear on the screen. I was able to get through and they solved my issue. If you are looking to buy the best body scale, look no further than Withings. Made sure to Forget Device in Bluetooth. Hard Reset WITHINGS Steel HR Sport. It is touchless; measuring your temperature through the arteries in your forehead. It worked on my previous iPhone but now it either doesn't show up in bluetooth or says pairing unsuccessful. Since this device seems finicky, I'll keep some Duracells on hand! Withings has a new thermometer that does way more than take your temperature. Trying to get an answer from Withings. The only thing I want to add is that by step two, you mentioned hold the button until you see “select”, this I did not get. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. It is the most hygienic way to take anyone's temperature, as Thermo does not need to be cleaned between each measurement. What a piece of garbage, UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again, It’s not working for me. Remove The Thermo bluetooth pairing named "Thermo C6". Hoping that you will now be able to get your Thermo installed. A simple, no-contact gesture is all it takes to obtain a temperature reading. After 3 seconds, the screen will rotate between C / SET / F / SET. I have:  1. Withings recently launched an FDA cleared non-invasive infrared temporal thermometer that syncs temperature readings with WiFi or Bluetooth and syncs with your iPhone or Android device. Safe to assume the first thing I tried was a new set of batteries from a brand name company. And while it is rather disappointing, I am not at all surprised given past attempts to get customer service to help me on other issues . Disable and re-enable Bluetooth on your mobile device, if necessary. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or Bluetooth. I was seeing similar probs. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. I am having the same issue. Choose to share wifi settings if your device allows. I'm having this problem with the new iPhone mini. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. , Followed these directions and reconnected. It started showing the "go to thermo.withings.com" a couple of days ago. Withings has developed a complete ecosystem of award-winning devices during a decade of expertise in the connected health industry. I get an error (2557) when trying to remove the device from my old phone. Note that this community is supported by its members, not the Withings Support Team. I removed Thermo 42 from "MY DEVICES" under iPhone Bluetooth settings and reset. 5. Next, press the button on the side of the watch 5 times (the display will count down from 5 to 1 with each press). , Thank you!! A simple, no-contact gesture is all it takes to obtain a temperature reading. I also had to go into the Thermo settings and allow it to sync to the Health app even though I had previously allowed it before in order to get that working again. Happened after a battery replacement and my Thermo is bricked. The Withings Thermo – a smart thermometer, which reads body temperature upon contact with the temple – is now available to buy. Factory Reset the Thermo via steps below - Hold button until you see SETUP - Pressed the button 6 times until I saw FACTORY RESET - Pressed the button 5 times until it turned off. Withings is building itself up to be a whole body monitoring company, looking at everything from sleep, cardiac health (ish) to weight.Following their acquisition by Nokia, they are expanding on that idea to monitoring of the unwell person with the Withings Thermo. I’m having the same issue. Press and hold the button on the Thermo until the word 'SETUP' appears on its display (this may take up to 10 seconds) I see the factory reset, press 5 times and it switches off. Free delivery and returns on eligible orders of £20 or more. Now, my phone did recognise the Thermo but unfortunately the Thermo no longer turns on. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. It's a shame noone from the Withings staff has answered the post during the over two weeks since it was posted... (I'm merely a fellow thermo owner, even if the username I've been assigned might give a different impression). My new phone shows it’s connectwd and setup, but the Thermo keeps saying “go to Thermo.withings.com. The fever status LED turns on. The support from withings is terrible. 6. So I have the same issue and tried the steps that carrig noted and still didn't work. Make sure your mobile device is BLE compatible. After that I was able to get to factory reset accordingly. How to bypass screen lock in WITHINGS Steel HR Sport? It turns off and then it turns on automatically giving the same error message to go to the website and when a try setup : connection unsucessful iphone can no longer to "thermo10". 6. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Smart Scales by Withings. The Withings Thermo is more than a good thermometer (IBTimes) One of the easiest ways to detect a viral infection without going to a doctor is through keeping track of your core body temperature. I selected it and chose “Forget this device” to remove it from my Bluetooth devices. Same issue. The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Same issue here, My Thermo doesnt show up while search device. I then tried to use the app on my iPad to try a different device and had the same result. Login to my account and followed the steps. 4:13. Maybe you’re feeling ill and want to see if you have a fever. I did last update.. and nothings fixes my issue. This weirdly enough worked for me, only difference between carrig’s steps and mine was the exact steps I took above. I am having the same issue as mentioned by therealmatthias. 4. 5. View and Download Withings Thermo manual online. Smart Scales offers are valid from January 1st 2020, 12.00AM CET to January 17th, 11:59PM PT, only on withings.com. Today i went to use it and unfortunately it is not syncing up with my phone.I have tried a few things to trouble shoot it. 4. I then went in and tried to run though the setup process. Did you try unpairing and repairing + reinstalling the Thermo? Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). After a few seconds, the watch will show " go.withings.com. " I hope I don’t have to go through all this again as I do plan on changing my WiFi password sometime soon. etc. Then started the setup as directed. It appears to reset and quickly displays "factory reset" on the display before going blank and switching off. Unlike other thermometers, Thermo does not need to come into contact with any body fluids, such as saliva, perspiration, or earwax. It’s not working for me. Sometimes paired but never got past "connecting...". The Mad Hermit 1,253 views. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. The Withings Thermo Smart Temporal Thermometer is a battery powered digital thermometer that does not require you to put it in your mouth, your ear or your rear to take a reading. Download Withings Thermo and enjoy it on your iPhone, iPad, and iPod touch. Login to my account and followed the steps. Feel better, Thank you! This time it kept scrolling Factory Reset after the six button presses, until I did the follow up 5 presses. What I did was I went to my Bluetooth settings on my iPhone and selected the Thermo. Withings in their guide don’t make it clear exactly how you perform a factory reset. Learn more. Should we assume you've replaced the batteries with a freshly bought pair from a respectable source? can you please help with it. The Withings Thermo is a Wi-Fi and Bluetooth smart thermometer that pairs with your mobile device and the cloud. If you don't receive any temperature measurement, click here. I also tried going back to the factory setting and it did not help. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). I waited a couple minutes for good measure. 4. I am trying to reset my Withings home camera, but it still keep the orange light. Quickly press the button 6 times at the next phase (I think it says factory reset). How to reset infrared thermometer or how to use infrared thermometer for baby Ultra performance – both the holdpeak 981 comes when the workplace, screening temperatures plus it with three ways : transmitted, reflected in need a temperature display to use it … How does one do a factory reset for this device? Buy Withings Thermo - Smart Temporal Thermometer, FSA-Eligible, Suitable for Baby, Infant, Toddler … Agree. As soon as the temperature comes up, slide your finger up or down on the touch sensitive area of the display to select the correct user. I always get Connection Unsuccessful. My Thermo will only show “Setup” followed by “X” — No one seems to have solution here. Withings, which makes a range of connected healthcare products including the Activite line of smart-analog hybrid watches, a blood pressure monitor and a … I had swapped in some off brand AAA alkalines that had more charge than the Duracells that it was telling me are low. My takeaway is that you need fresh, 1.5v alkalines. Replaced batteries -- dozens of time. 7. The following tutorial shows all method of master reset WITHINGS Pulse HR. Hold button until you see Select. Note that this community is supported by its members, not the Withings Support Team. The Thermo comes up in the bluetooth list and I select it however it has an error. Now I tried to set it up as a new device and this time, I think it worked! With the Duracells, it was showing a dead battery indicator (battery outline with x in it). Hope you all have success. With the thermometer off, press and hold the power button. Turned the device on and no longer seeing the "go to thermo.withings.com". I think I may have have finally fixed mine. There are lots of reasons to take your temperature. I follow the instruction for hard reset, but it did not work with me. The following tutorial shows all method of master reset WITHINGS Steel HR Sport. Follow. 1. Discover our award-winning smart scales, hybrid smartwatches & … [1] Remove Thermo from Bluetooth devices through iPhone settings. I have the scales, the blood pressure monitor, and synched to Apple Watch and iPhone. After many failures last night, I got to the store and bought a new pack of Duracell AAA today. The Thermo app helps you take care of your whole family’s health. ‎The Thermo app helps you take care of your whole family’s health. Make sure you follow the guidelines explaining how to take a measurement. Smart Thermometer. Withings Thermo overview. 1. What I got was “setup”. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. factory reset comes on the screen when i follow the steps above. The activity tracker that Withings showed off at CES this week may have been a super basic tracker, but Withings also unveiled something that's not quite as recognizable: an infrared thermometer. - Selected the option I Don't Have a WIFI Network during the setup process, 7. Watches Scales BP Monitors Sleep Thermo For Professionals Support. ; Make sure the lens of your Thermo is clean. "Pairing Unsuccessful" "Make sure Thermo is turned on, in range, and is ready to pair". Make sure also to enable the Bluetooth permission for the Thermo app. The customer or the user of the Withings Thermo system should assure that it is used in such an environment. Then in the Thermo app, I selected my Thermo and I removed it from my account. The Withings Thermo is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature thro… I suggest you remove the Thermo from the Bluetooth settings of your phone before performing the factory reset. As a result your WITHINGS Pulse HR will be as new and your core will run faster. Press the button to confirm your choice. Withings Thermo. You will need to login again. Mine, however, can conclude a new setup, but when I click the button after setting up, the “Go to thermo.withings.com scrolls through the screen continuously, and I can’t get their main reading screen to show up. After that i tried again but seems like nothing helps. I browsed on the internet and found this article: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-. I plugged them in. Did a factory reset. Factory Reset the Thermo via steps below, - Pressed the button 6 times until I saw FACTORY RESET, - Pressed the button 5 times until it turned off. You don't receive any temperature measurement. Withings seems determined to finally add some intelligence design flair to all the ugly necessities in your house, from your baby monitor to your scale. I have disassociated the product from my account, removed it from my bluetooth list, deleted the app from my phone and reinstalled it. Go to the Settings of your mobile device, select Bluetooth and check if … (Oh, and have your WiFi password handy because it may time out while waiting for you to put in the password). Install the Thermo to your mobile phone. Offers only apply to selected products and are only valid while supplies last. UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again. Agree. Which Thermometer to buy For Kids And Adults: (Pharmacist Review)This is the dopest thermometer! Ive also attempted to factory reset the Thermo by holding down the button till setup appears then clicking the button 6 times in rapid succession. Note that this community is supported by its members, not the Withings Support Team. I tried the factory reset and saw it flash briefly and disappear. c. “Crack the Whip.” Shake the thermometer down using quick, sharp, downward wrist motions (figure 2-2). I read somewhere that the charge curve is different for alkalines vs rechargeable. You cannot use partially charged alkalines nor rechargeable. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. Very disappointing. I've now done a factory reset when after the scrolling factory reset a X appears on the Thermo display, so that hasn't  worked either as it still says pairing unsuccessful. Here's my steps on my iPhone that made it work. Grasp the end of the thermometer that is opposite the bulb end with your fingers and thumb. Or maybe you’re trying to get pregnant and are tracking your temps to see when the best time to … well, you know. Quickly press the button on the Thermo 5 times and the Thermo's display will power off To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Let’s get right to it, Withings Thermo is our pick of the bunch. - Selected the option I Don't Have a WIFI Network during the setup process. I have contacted Website and not getting back specific instructions to resolve. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. The Withings brand will return by the end of 2018. [2] Factory reset Thermo. Note that this community is supported by its members, not the Withings Support Team. The off brand wasn't doing even that. Process and indicates normally on its screen ’ m having the same issue as mentioned by therealmatthias internet and this. The device '' page iPhone Bluetooth settings on your phone, then tap on Bluetooth and locate Pulse. Offers are valid from January 1st 2020, 12.00AM CET to January 17th, 11:59PM PT only... Maybe you ’ re feeling ill and want to see if you do n't have a Network! 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