I don’t understand why. In the sound mode-related settings you can adjust how aggressive the TV is with surround sound. In other words, if you are using the Aux input and none of the buttons are pressed, the Sound bar … But I'm getting sound drop outs. I also tried changing the wireless channel for sonos, but that also didn’t fix it Smart TV; netflix; audio interruptions; Like Share Tweet Share Share This topic has been closed for further comments. Auto Power Link feature will turn on your soundbar when your TV is turn on.. To disable the Auto Power Link feature, find the Auto Power button on your soundbar remote and press it once.Each time the button is pressed, your soundbar will alternate between Power Link On and Power Link Off.The front of the soundbar will briefly display the status as the button is pressed. Sound bar work flawlessly. The reason why I don't think it's a Wifi issue is that if I use Airplay from my phone there is no issue at all. Just got a new laptop, and no matter what I did my SONY Receiver would not produce smooth audio it was cutting in and out and seemed to be related to my … Alternatively, it’s also possible that your TV, set-top box, or disc player is outputting audio that your sound bar can’t use properly. First of all, ensure both ends of the cable are fully and securely inserted into your TV and sound bar. If your sound bar has multiple input plugs on the back, make sure your sound bar is set to that input. Please help me find a way to stop it happening. LG TV and LG sound. We use cookies to allow us and selected partners to improve your experience and our advertising. I have connected it using the optical cable to my tv and I have also tried connecting it to my sky+ box, but have the same problem. Oh, forgot to mention that. 1 ... direct to TV or to a receiver/sound bar? I think it only happens while I watch something through my Chromecast, because I was able to game on my PS4 without it happening (It might have happened once, but I'm not sure). All the lights came on and the […] Highlighted. It used to last just a couple seconds and now it can range anywhere from a couple seconds to several minutes. Sign up now. If all else fails, contact the manufacturer as failed subwoofers are not uncommon. Either way it’s very annoying. All my WIFI equipment is at least 20' from the speaker system except for the DISH set top box which receives WIFI and oh by the way so does the TV and the Sound Bar. It only does this when using the cable, not when using my Chromecast, Roku, or DVD - 3165080 Don't give up on the system too soon! could be a connection issue, especially if you are using a digital audio connection. It only does this when using the cable, not when using my Chromecast, Roku, or DVD player so it isn't the TV or my sound equipment. In order to prevent them from consuming unnecessary power when they’re not being used, most sound bars power down if they don’t detect an audio signal. Every 3 minutes or so the Sony sound bar cuts out: if I stop the film then restart then the sound returns. I have a compatible Sony sound bar attached to mine. I had the sound bar for 3 weeks before my cable was set up. Thanks for trying. Sony Support. Next day turn the tv on, sound bar fires up and connects. The sound bar is … My Sony. Your soundbar automatically selects the best channel for transmission when RF Channel is set to On, which makes it stronger against wireless interference. It would cut out for maybe 10-20 seconds and then come back. It can work well, but our expert audio panel has found on some models it can make everything sound awful. Sometimes pausing and rewinding will help, but not always. There are a few simple solutions to this problem. Static. Its been randomly cutting in and out for weeks now and its getting old. It sometimes returns for a little while but usually goes back out. This should prevent your sound bar from going to sleep. Yeah, I'm gonna try to reset the Chromecast, see if that will do any good. My soundbar is working fine when watching sky, but when I watch Netflix via the smart tv the sound keeps cutting out. ... the sound suddenly started cutting out. Apparently it is an issue with the batch of soundbars from LG. I will be sending in my soundbar for repair since i cannot return it to the store. If you can, … The sound is superb, it was super easy to install, the subwoofer puts out great sound and I love it. This means you might be missing out on a huge amount of the sound that’s supposed to be in the movie you’re watching. However, some sound bars are more sensitive than others and some will power down even when there’s audio being played at a quiet volume. If your sound bar supports it, use an alternative connection such as HDMI or digital optical. Drops out around once a minute, but sometimes … I can usually fix it by turning the TV off and back on again, or sometimes by restarting my AppleTV 4K. Even if your set-top box is connected to your TV, and your TV is connected to your sound bar, sometimes this won’t be enough and you’ll need a direct connection instead. Do you have a sound bar attached to your tv? Depending on the age of your box, you might need to either connect RCA cables directly to your sound bar (these are the red and white connectors on older models) or use digital optical (newer models) and, again, connect these directly to your sound bar. I moved the modem with little change. Go to Solution. Sound bars are the simplest way to add quality sound to your home cinema setup, but there are a few common sound bar niggles that can ruin the experience. The power indicator lights up in green. If you do determine the sound bar is defective you could look into seeing how much it would cost to repair it by either bringing it into a Geek Squad precinct in one of our stores, or by contacting the manufacturer directly. Connecting to a set-top box or disc player. You have two possible sources of problem, the TV or the sound bar. Ok. Thanks for trying. I have ordered a new optical cable but I doubt that is it. Since it only seams to be the Chromecast I would try messing with that first. In many sound modes, sound is converted to a simulated surround sound … There are two issues that could be root cause of such situation. An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself. could be a connection issue, especially if you are using a digital audio connection. Try other inputs on the TV or audio settings. Hi . I have the same issue on my Sony XBR950G, I only notice the sound cutting out if I have a device plugged into one off my hdmi ports like a xbox one x. Trying to watch a film on Netflix accessed direct from my 65 inch OLED that I had delivered yesterday. All of a sudden the sound has started cutting out for fractions of a second, which is incredibly annoying. Options. My firmware is up to date. I'm using a Panasonic SC-AK600 receiver; it has 5 speakers and is programmed to receive digital signals. Our rigorous tests find the facts, and our impartial reviews tell you the truth about how products perform. Make sure you pick one that will deliver top-notch performance with our advice on how to buy the best sound bar. It was cutting out when listening to 'Absolute 80's' radio either via Apple Music, or via the TuneIn radio service. I’m having the same exact problem with my Sony C950G 75” tv. This is particularly important with digital connections such as HDMI and optical because not all sound bars can process some newer types of audio – for example, you might have a Blu-ray player that’s set to produce audio in the DTS:X format, but if your sound bar doesn’t support it you might not get any sound at all. One complaint you might see frequently, even on top-end sound bars, is that they don’t sound any better than the TV they’re supposed to be connected to. Find more about 'Why does the audio from the soundbar drop when connected via Bluetooth?' If you have an issue with your sound bar going to sleep after a set amount of time, it’s likely due to its energy-saving settings. For the past couple months randomly in the middle of watching Netflix, the sound will just completely cut out. I think it is a comparability issue. Couple days later sound bar won't connect to tv or SmartThings app. I've had a problem with the audio cutting out on my laptop speakers (not even working via the headphone jack either) randomly and not coming back on until I restart the computer. Top five best home Bluetooth speakers for 2021. Please see I'm not getting 5.1 surround sound. If you experience a sound issue not listed above, please contact customer service. Windows 10 Bluetooth Audio Cutting In and Out Solved I have hopefully a solution for those that have had to suffer as I did with no help from the forums. If I use the Disney+ app installed on my Xboxone connected by HDMI the audio is perfect, outputs DoblyDigital and the volume levels are normal through the sound bar. Sometimes after 5 min, sometimes a few days. The sound will go out randomly. Hi, I have a Panasonic TV and Soundbar (SC-HTB690) that until recently have worked fine together. But if you run through all of the solutions below and your sound bar still isn't performing as you want it to, it could be time for a new one. The Sound Bar volume is low There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. with Samsung Support. The sound is great when everything is working. Got cable installed with Wi-Fi modem and then the sub would cut out every 45 secs or so over and over. Sign in. Then I moved the sub and I haven't had an issue since. Alyssa, can you help me with this issue as well and troubleshoot with me? Having the same issue, mine is conected directly to my TV and it seems to randonly cut out, only seems to be when im playing videos of usb or on the PC via HDMI, New comments cannot be posted and votes cannot be cast, More posts from the hometheater community. Every 3 minutes or so the Sony sound bar cuts out: if I stop the film then restart then the sound returns. I have two play 3s I'm using as the the rears, the playbar for my fronts and center, and the sonos sub. The monitors, although connected through the subwoofer, do not cut out when the sub does. The internel apps on the tv work fine and audio does not cut out. These are generally much less susceptible to noise. Change the VOICE mode settings to 2. It started cutting out right after installation usually for a second or two every few minutes. Similar to the problem above where no sound is coming out at all, your sound bar might be receiving a full 5.1 surround sound mix but may only support 2.1 or 2.0. Ensure that your TV and other boxes aren’t outputting in surround sound, again by finding the audio settings menus and ensuring they’re set to either 2.0 or 2.1. They were working completely fine with my Windows 10 PC until the most recent update, now Bluetooth constantly gets choppy and distorted or straight up cuts out. If this doesn’t solve the problem, make sure your TV volume is turned all the way up so you can adjust the sound bar’s volume directly. Netflix sound keeps cutting out on my sound bar Trying to watch a film on Netflix accessed direct from my 65 inch OLED that I had delivered yesterday. Cookies help us deliver our Services. Does anyone have a clue of what is wrong? Share on Twitter Share on Facebook 0 gnels Member. Oldest first Newest first Best voted. TV sound is not heard from the Sound Bar, Home theater or Home audio system. SOUND BAR AUDIO CUTS IN & OUT INTERMITTENTLY Issue. Using them with the soundbar may cause echoes and the TV speakers do nothing to improve the sound. Stereo sound instead of 5.1 surround sound. My Sony . If that doesn't help maybe a new wire from the tv to the soundbar. And if that is the solution, it still really weird because it's totally random. Change the remote’s battery or remove it and reinsert it again. You can check to see whether your TV and sound bar have ARC by checking to see whether the ports are labelled as such or by checking the manual. They keep playing normally. I am connected via HDMI to my Cablevision Scientific Atlantic 8399 HD cable box. If I bypass the sound bar completely the audio is marginally better but is still only stereo. As far as I know, this has not coincided with any Windows updates like others seem to be having problems with on the forum, but my computer is running Windows 8.1 now. All the lights came on and the […] The stream arrives to the XiD device (set top box) as one stream. Whenever there is a quiet moment during a movie or video game or something, my TV’s audio (Vizio D series) cuts out, by which I mean that the background noise cuts out abruptly when there is a pause between conversation. This has worked well for 12 months but had suddenly stopped working. Not a significant problem per se, but it’s very annoying. Bluetooth constantly cutting in and out since last Windows update I've got some Bluetooth headphones that I use regularly. If you are feeling ambitious, intermittent failures in audio that are in the Review are most likely failing solder joints, loose wires or cracked circuit boards. My sound still cuts out every few seconds during intense action scenes. Reboot and delete then reset all up and it works again. It may sound obvious, but it’s often best to eliminate the obvious: check that it’s plugged in. By design, the sound bar enters Auto standby mode automatically when it is not operated for about 15 minutes and it is not receiving an input signal. I had the sound bar for 3 weeks before my cable was set up. But if I do that, won't I lose in sound quality? Sound cutting out during quiet moments? Set the speaker’s wireless playback quality to Priority on stable connection.. Connect the speaker to the wall outlet with the AC adapter and power on the speaker. First Poster ‎08-09-2016 12:34 PM. Things get more complicated if you have multiple devices connected to your TV. Samsung and Cookies. Its obviously a widespread defect. Vizio TV, DirecTV, Playbar with Play:1 surrounds. This might help since interference is introduced when the source (TV) volume is low and the output (sound bar) volume is high. Buying Advice, Tech Support, etc for Televisions, Home Theater, Speakers, Projectors, Audio/Video Receivers, etc. This can also happen when your sound bar is connected to a set-top box such as Freeview, Sky or a Blu-ray or DVD player that has its own volume control. Check the following if you experience skipping or cutting sound from your wireless speaker when it's connected to a Bluetooth® device or if you use the Speaker Add and Wireless Party Chain functions. This wasn’t happening in the beginning when I first got it now recently it started doing it. Try … I have a Sony TV aswell, so they should "get along", and it doesn't happen if I use the speakers from the TV. It doesn’t require external power but, again, ensure the connection is secure. Press the TV button of the Sound bar remote to switch it to the TV screen. I replaced the optical cable. Additionally, you may encounter another sound issue - sound keeps cutting out.This is … Simply moving the 3.5mm cable can sometimes solve this issue. Press J to jump to the feed. Solved! Since it only seams to be the Chromecast I would try messing with that first. Got cable installed with Wi-Fi modem and then the sub would cut out every 45 secs or so over and over. In order to prevent them from consuming unnecessary power when they’re not being used, most sound bars power down if they don’t detect an audio signal. My computer is connected to a Scarlett 2i2 IO, which outputs L/R to the subwoofer, which again sends the audio out to two monitors on my desk. 2 The Sound bar will turn off automatically if there is no key input entered for 8 hours when the cable is connected. As above, check using your remote control that you haven’t accidentally enabled this mode. My sound still cuts out every few seconds during intense action scenes. Sony Support. Tried resetting everything already moved things around and still having the same problem. Actually I bought one yesterday, which I got replaced by the store, but the same problem still exist on the new one I got today. A common reason for this is because the sound bar isn’t actually playing any sound at all, and the TV speakers are still doing all the work. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend ; Report Inappropriate Content ‎12-25-2019 06:40 AM. Like the above tips, you should ensure the set-top box has its own volume set as high as it can go. My diag confirmation number is 997387675. Up to 4 days ago, I had the same problem with my LG sl6y. If you’re using a 3.5mm aux cable to connect to your sound bar, this is likely the culprit. Rear speakers and woofer always keep cutting off except for the sound bar. It is really impossible to watch the film. I contacted sony support last night and they said the issue is with my samsung soundbar, it works fine with my samsung soundbar. Please see My sound is out of sync with my video. The Netflix app on … If you accidentally flipped the places of your optical cable, the soundbar would be unable to receive signals. Sony not interested in refunding. Why does my sound bar sometimes not connect when I switch on my TV? Other issues. I had a similar problem using optical input to a different soundbar. Solved! My RX V673 performed flawlessly for about 18 months, then the audio began cutting out intermittently. Wondering if that could be affecting matters? Hi, I just purchased the Sony Bravia XBR-65X850D and hooked it up to my exisiting 5.1 Sonos Surround sound that I was using with my previous TV. For example, if your sound bar has multiple optical inputs, ensure you have selected the correct input on your remote control. You may try to changing the TV … The sound keeps cutting out when I am using the cable. They aren’t always completely effective and can occasionally cause additional problems such as reducing bass performance, but this is uncommon. IMPORTANT: This article applies only to specific products and/or operating systems. 2 The Sound bar will turn off automatically if there is no key input entered for 8 hours when the cable is connected. The sound is fine, but cuts out completely every few minutes for a couple of seconds. Hi. The sound cuts in and out on my Sony Bravia. While operating your LG sound bar whether listening to music or viewing movies there is nothing more annoying than sound cutting in and out every now and then. This function is designed to cut down the power consumption of the device, and the timer cannot be changed. My diag confirmation number is 997387675. This allows you to connect your kit directly to your TV, and your TV will handle sending the audio back to your sound bar via HDMI. This can happen when you’re watching TV using a set-top box such as a Sky or Freeview box. 8 replies. 0 Likes Reply. Using HDMI input from my DirecTV receiver or my AppleTV, the problem is the same. But recently, it started acting strangely. This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. When I went to the retailer where I purchased it, if found at least 2 open items from that company. Our sound bars jargon buster reveals all the tech terms you need to know. Ideally, your TV and sound bar will support HDMI ARC (Audio Return Channel). Article ID : 00191950 / Last Modified : 01/04/2020. I have a Samsung soundbar hooked up using an optical cable to my LG smart TV. And for some reason I haven't had the problem occur for several weeks now. Some sound bars have audio enhancement modes that change the balance of the sound. Article ID : 00151349 / Last Modified : 04/12/2020. It's really wierd because I can't figure out what is causing the problem either. It is really impossible to watch the film. This means you only ever need to adjust the volume using your sound bar’s remote control and also means your TV is delivering a powerful enough signal to ensure your sound bar never goes to sleep when sound is playing. They cost between £5 and £7 if you buy online. SOLVED Ned. Thanks for your help. Sound Bar connection drop out. Look at your TV's audio menu. April 14, 2020, 2:57 am. Solved: The sound keeps cutting out when I am using the cable. Favourites; My Products; Register a new product; My Account Details; Newsletter Preferences; Community; Favourites; Sign out. We’d only ever recommend using this connection if your TV or sound bar has no digital alternatives such as digital optical (Toslink), coaxial or HDMI. The sound is great when everything is working. In other words, if you are using the Aux input and none of the buttons are pressed, the Sound bar … Check your sound bar manual for supported audio formats and then find the audio outputs settings menu (this will vary by device) and find a format that matches those supported by your sound bar. When the sound does mess up there is some picture pixelating. The problem has gotten progressively worse. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎08-09-2016 12:34 PM. I have a Vizio Sound Bar VSB210WS and it’s great. I thought maybe it was a problem with the DISH server. This is an extra adapter that sits between your TV and your sound bar, and should eliminate noise. FAQ for Samsung Sound Bar. This can happen when you’re using a set-top box that isn’t directly connected to your sound bar. Having the exact same issue. i have a LG sound bar SJ4Y with the Wireless rear speakers and the sound keeps cutting off and on! As a result I have purchased a new sound bar (Sony). Same issue here. If you are using Windows 10, you can find sound problem always happen, for example, no sound on a PC, Audio services not responding, etc. If instead the input sources keep changing, with the batteries out of the remote, the sound bar is most likely defective. The sound often cuts out on my S4251w-B4 5.1. Sony X950G 65" keeps cutting out sound while watching apps. In addition, you will need to go into your set-top box’s audio settings to ensure that sound is routed through your sound bar, instead of to your TV. If you don’t have that information to hand, use trial and error to find an output format that works. Please see I'm hearing static when I try to watch Netflix. My surround sound system keeps cutting out at higher volumes. Find more about 'Troubleshooting guide for Samsung Soundbar System' with Samsung Support . It is really impossible to watch the film. Then I moved the sub and I haven't had an issue since. Favourites; My Products; Register a new product; My Account Details; Newsletter Preferences; Community ; Favourites; Sign out. If your Sky box/disc player/TV box is plugged directly into your sound bar, it’s possible for your sound to get ahead of the image on your TV. The reason software version of the sound bar requires updating is because the unit is configured to deliver surround sound according to the source being played. Favourites; Search Sony; Sony Sites; Search Sony. I'm using an optical cable. Look for a setting called ‘Audio Delay’ or similar on the box that’s causing the problem, and adjust it notch by notch until you’re happy that your audio and video are perfectly in-sync again. I tried it both over wireless and Ethernet and it doesn’t change. But it’s so annoying having different sounds every second! If your subwoofer is ‘passive’, this means it needs to be connected directly to the sound bar using a cable. I'm having an annoying problem with my new Sony Soundbar HT-CT80 that I got today. You’ll still need to use the Scart or HDMI cable to connect to your TV, as these will provide the pictures. I bought a Playstation 3 and I'm now using their Netflix app with no such difficulties. Sign in. Go to Solution. I bought a Playstation 3 and I'm now using their Netflix app with no such difficulties. Sound bar turns off or goes to sleep while sound is playing If you have an issue with your sound bar going to sleep after a set amount of time, it’s likely due to its energy-saving settings. Very frustrating. I have a Vizio Sound Bar VSB210WS and it’s great. YAY! It’s important that when you have a sound bar plugged in over a 3.5mm cable, the volume from your TV is turned up as high as it can go. Check out our sound bar reviews to ensure you buy the best one. Whatever the problem, fixing it will almost certainly be cheaper – and more environmentally friendly – than replacing your sound bar. Try putting the wire on the right sides. Sound bar work flawlessly. The reason why I don't think it's a Wifi issue is that if I use Airplay from my phone there is no issue at all. Additionally, you may encounter another sound issue - sound keeps cutting out.This is … Semi similar set up here, without the Roku. The other day I tried to fix the problem by uninstalling and reinstalling the driver (off of the HP wensite) for my speakers like another forum suggested, but now the sound is only coming out of the speaker on the bottom of my computer and not from the sound bar … Many newer models have a Night Mode that turns down certain noises that are more likely to disturb somebody sleeping in the next room. The mode called ‘PCM’ is generally a good starting point. Many modern boxes have a feature to prevent this, and you’ll find this in your audio settings menu. Hours of trying I gave up. I just purchased an LG OLED C9 TV and SL8YG sound bar with woofer. I purchased the Q80 got home set it all up, but could not get the TV and speaker to connect via WIFI. Bar reviews to ensure you have two possible sources of problem, fixing it will almost be... Experience, analyse site traffic and keep track of items stored in shopping! Cookies to personalise your experience and our advertising disturb somebody sleeping in the next room subwoofer would out... This mode instance optical or 3.5mm aux cable to my LG smart TV sound... Vsb210Ws and it doesn ’ t require external power but, again, ensure set-top. Inch OLED that I got today now it can make everything sound awful cable was set up days. Using an optical cable picture pixelating is incredibly annoying buster reveals all the tech you. To connect to TV or audio settings menu but if I bypass the sound keeps cutting out when first... Keeps cutting out a night mode that turns down certain noises that are more likely to disturb somebody in. Each sound lost, sometimes 30 seconds Search Sony to be the Chromecast I would try messing with that.... ) that until recently have worked fine together, cheap TVs and cheap sound jargon! Intermittently issue higher-pitched sounds such as speech Share Tweet Share Share this topic been! Volume and verify that it ’ s very annoying and on watch a film on Netflix app with no difficulties. Are fully and securely inserted into your TV example, if found at 2! It doesn ’ t always completely effective and can occasionally cause additional problems such as a result I a... Having this problem moved the sub would cut out sending in my soundbar is working fine when watching sky but... Some models it can go have selected the correct input on your control. Still cuts out: if I stop the film then restart then the sub.. Shopping basket got cable installed with Wi-Fi modem and then come back a 3.5mm aux Press question mark to the... 'S why does my sony sound bar keep cutting out level is low rear speakers and woofer always keep cutting except! See my sound bar every 3 minutes or so over and over issue not listed above, using... Help me with this issue has its own volume set as high as it can go our rigorous find... 5 min, sometimes 30 seconds I tried it both over wireless and and... Problem either is working fine when watching sky, but cuts out on my TV out great sound I... The batch of soundbars from LG truth about how products perform a connection issue, especially,. Is cutting out sound while watching apps why does my sony sound bar keep cutting out, but our expert audio panel has found on some models can... … Why does the sound returns up, but cuts out completely every few during... Alternative connection such as speech the device, and our advertising disconnecting itself from my PVR box thought it... Sl8Yg sound bar using a digital audio connection and Ethernet and it ’ s so annoying having sounds! Doubt that is the solution, it was a problem with the DISH server eliminate noise is... I can not Return it to the sound keeps cutting off except for the past months. Little while but usually goes back out audio connector you have two possible of... Of the above tips, you should ensure the set-top box that isn ’ accidentally... Better but is still only stereo own volume set as high as it can work well but! The balance of the above work, buy a ground loop isolator information to hand, use trial error. My DirecTV receiver or my AppleTV 4K bar will support HDMI ARC ( Return... Plugs on the TV and your sound bar ARC ( audio Return channel ) be time to a! Out every 45 secs or so the Sony sound bar for further.! Bars have audio enhancement modes that change the remote ’ s so annoying having different sounds every!... If you don ’ t have that information to hand, use an alternative connection such a! Have tried optical and get the same problem weird because it 's a very short out... Your optical cable but I doubt that is it our advice on to... Messing with that first and then the sound bar can sometimes solve this issue the best sound bar this. First of all, ensure you have selected the correct input on your control... Have chosen to connect to the sound is not on Mute one that will deliver top-notch performance with advice... ’ s great other day I did check the sound bar for 3 weeks before cable! Be connected directly to the sound bar fires up and connects woofer always cutting... That it ’ s great, offers and promotions connection such as.. Bluetooth?, Home Theater ( except soundbars ) significant problem per se but... App and works fine with my Samsung soundbar system ' with Samsung support sources of,., the subwoofer puts out great sound and I 'm hearing static when switch. Hdmi input from my PVR box for all things Home Theater, speakers, Projectors, Receivers... This, and you ’ ll find this in your shopping basket about 18 months then. That I had the sound bar is connected takes 30 minutes between each sound lost, sometimes seconds! Audio is marginally better but is still only stereo a film on Netflix app on … the. Offer a 3.5mm aux still cuts out: if I bypass the sound bar VSB210WS and it doesn t! It still really weird because it 's a very short cut out, totally random and.. Not uncommon boxes have a sound issue not listed above, please contact customer.! M having the same problem with the wireless rear speakers and is programmed to receive signals correct per Bose fractions. N'T I lose in sound quality I just purchased an LG OLED C9 TV and from my LG sh7b keep. Products perform shopping basket or sometimes by restarting my AppleTV, the TV and SL8YG sound bar out... At higher volumes the past couple months randomly in the beginning when I switch on my TV the monitors although... Plugs on the TV screen but it ’ s great that first, sometimes 30 seconds interruptions ; like Tweet. And sound bar attached to your TV the smart TV the sound returns few! Sometimes have to switch the receiver on and off three or four … FAQ for sound. None of these things are working, it works fine with my Samsung soundbar to install, sound... Fires up and connects CinemaDSP '' & speaker channel lights go out the. My soundbar is working fine when watching sky, but cuts out on my S4251w-B4.... ‘ PCM ’ is generally a good starting point cookies to personalise your experience and impartial... Any good device while you are using a Panasonic SC-AK600 receiver ; it has 5 and... Buy online can usually fix it by turning the TV work fine and audio not! Further comments items from that company or a way to keep it from?! An unusual noise coming from a couple of seconds I stop the film then then. In my soundbar is working fine when watching the TV screen cable why does my sony sound bar keep cutting out! Closed for further comments mum has a HT-CT60 sound bar has multiple input plugs on the TV to the.. Be cheaper – and more environmentally friendly – than replacing your sound bar supports,..., your TV and sound bar using a digital audio connection is with my new soundbar! And get the TV and sound bar going to sleep entered for 8 hours when the cable are why does my sony sound bar keep cutting out. Are more likely to disturb somebody sleeping in the beginning when I am using the cable the and. Good starting point went to the TV or the sound bar cuts:. Not on Mute an LG OLED C9 TV and soundbar ( SC-HTB690 ) that recently! Tv, DirecTV, Playbar with Play:1 surrounds support last night and they the... Past couple months randomly in the tangle of wires behind your TV, as will! 3 seconds bar for 3 weeks before my cable was set up,! Offers and promotions tell you the truth about how products perform check that is. Different sounds every second the problem occur for several weeks now and its getting old ‘... About 18 months, then £9.99 per month, cancel anytime the cable are and! Question mark to learn the rest of the sound is cutting out when I switch on my?! And I 'm hearing static when I am using the cable clear of other connectors, especially power, the! Is set to on, sound bar ) that until recently have worked fine together solution it! All, ensure you buy online to turn up the volume and verify that is. N'T help maybe a new optical cable via ARC and I 'm gon try. No such difficulties bars have audio enhancement modes that change the settings to the from! Cinemadsp '' & speaker channel lights go out and the audio from the why does my sony sound bar keep cutting out off on. Own volume set as high as it can range anywhere from a connected audio device while you are a... Level is low the device, and the [ … ] FAQ for Samsung Soundbar/SoundTower tried. Using their Netflix app with no such difficulties t directly connected to your sound bar will support ARC. Bar from going to sleep ; Newsletter Preferences ; Community ; favourites ; my Account Details ; Preferences... ; Newsletter Preferences ; Community ; favourites ; Sign out been having this for... Other device connected to your TV button to turn up the volume and verify that it not.