My plan is to have 3 but I wanted to connect at least one first. Turn off the main power, or unplug the lamp that your smart bulb is plugged into. I'm having similar issue, the app and bulb was working perfectly until yesterday, where I can no longer control the light bulb, but the preset schedule is still working (switch on/off by itself according to my timer and brightness). I am trying to set-up a TP-Link smart bulb using the Kasa app, and keep getting a message saying I need to connect to my WIFi network on my iPhone to continue the setup. I don’t know where to ask this but I have a Smart Bulb with color (AU) and when I try to connect it stops at 35% every time and I have to retry. Ensure that the HomeKit code is entered correctly. Once you're there, turn it off using the round, flat button at the back. If the Wi-Fi network you wish to connect to is a hidden network, it won't appear in the list of available networks. We now have 14 Echo devices in our house! Pairs with Amazon Alexa & Google Assistant using simple voice commands to control your Status Smart light bulb. a) Remove bulb . This is the DeviceID of the bulb. It's weird because I've set-up bulbs on my same phone using the app before and it worked, but now it seems to be having a problem. N… see more Hi Robert, this wifi smart bulb only support 2.4GHz WiFi, the bt home hub 4 support both 5.0GHz and 2.4GHz,pls choose the 2.4Ghz.and follow the steps :AP mode: 1. I have recently moved into a new apartment and cannot setup my Smart Bulbs. I'm already connected to the network though, and keep getting the message. While my other smart bulb (Wipro) gets reset with thrice on/off, this TPLink LB100 series always a surprise. Contact us T. 01536 201 503 Option 3 E. customerservice@tcpi.eu A. You will find a Virtual ID, note it down. Take out the old bulb, screw the smart bulb in its place, and turn the fixture on again to power the bulb. Anyway, first things first: we need the model number of the bulb. Good luck. Wait until the app pairs with the phone and bulb. If your walls are thick or the distance between your electricity meter and your In-Home Display is too large, it won’t be able to receive any data. the reset the bulb and see if you can now 'see' the 2.4ghz SSID and if so try and connect To Reboot a Smart Bulb. I’ve tried connecting closer to the router, closer to the device and even on a phone and iPad. Sometimes the bulbs need a reset. 2) It’s too far from your electricity smart meter. ; Create a lighting group: Tap Devices > plus sign > Add Group.Name the group and choose the devices to include. I continue to get the message to "please connect your iPhone to your wifi network to continue setup" when my iPhone is clearly connected to my wifi. The app connects and adds the bulb to my list of devices. I'm trying to install 1 light bulb into a ceiling fan. A LIFX bulb must have up-to-date firmware to connect to an Apple HomeKit. The Lenovo Link Pro app fixed the issue. d) Plug it back to your original lamp . Copyright © 2020 TP-Link Corporation Limited. c) Complete smart bulb setup using Kasa app. Connect a smart hub: In the Alexa app tap More > Skills & Games.Find your device's skill and tap Enable. Some early models of black IHD3 aren't able to connect to Wi-Fi. Bulbs. Connect a bulb or switch: In the Alexa app, tap Devices > All Devices.Tap the bulb or switch you want to connect. What is going on? Strips. If you don’t still have the box, it should be on the bulb … i get the flashing lights, but when it comes time for my Android's Kasa app to detect the TP-link wifi, it fails and says "Unable to connect." The bulb flashes, attmpts to connect but does not connect Here is what the home page now says I used Annabell10!, with the wwi wi ATT 9Aw9G49 to connect the last time Wi-Fi 2.4 GHz Radio Status Network name (SSID) ATT9Aw9G49 Type User Status On Password *****! They are given a type of Acceleration Sensor Capability for some reason. However, it may be necessary to reset the bulb. I'm trying to add 2 new LB200 bulbs. Copyright © 2020 TP-Link Corporation Limited. For the dysfunctioning bulb, I did delete the profile within the smart life app once before. The bulb will show on the app main screen as "Yeelight Color Bulb ". Therefore I cannot find and Wi-Fi connect my SMart Bulbs. The bulb with white light flashing slowly. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). Choose a light fixture in an area of your home that receives a good wifi signal. To Connect to a New Network. Lenovo Inc. View View. Update the firmware if needed in the LIFX app. With the Android device it will automatically connect to a bulb if there was only one smart device waiting to connect if there are two then the app will not do that. Check the M/N of the bulb; below is a picture of where the M/N is located: If and only if the M/N of the bulb begins with a "W" and the bulb has a QR code, do you have a Smart WiFi LED bulb. If that does not work, see if you can grab another phone. *based on 2.5 hours per day You will need to activate inclusion mode to add the bulb to your hub. With flickering and buzzing bulbs the main culprit is usually a dimmer switch or a faulty bulb so you either need to check you dimmer switch for any defects or replace the bulb. 1. I ended up timing the OFF cycles very deliberately as 1-1000 and I also did six cycles. Smart bulbs acting up? Once successfully connected, go back to the app. Security Schedule your lighting to automatically turn On & Off at different times to give the appearance of activity, in and around the home. c) Complete smart bulb setup using Kasa app. TCP Smart lights can last up to 15 years*. Step 7. An incandescent bulb will on average last anywhere between 1 and 2 years*. Looking for a particular bulb? While I understand many options in this forum or on YouTube 3,5,7 times on/off), nothing worked for me. Setup Configurations- Lenovo Smart Plug & Bulb FAQs. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . Help! Issue with WiFi when setting up smart bulb. My SmartLife bulb won’t connect to the app: “Device Installation Time Out” The thing is my other EXACT same model of light bulb connected in the SAME power source perfectly fine. A smart bulb and a smart plug went offline after Christmas day after an update. Ok this is driving me nuts, I can't seem to connect my BTHub6 to any smart life devices ? Thank you! I am having the same problem ... using the latest version of the Kasa app and IOS 13.2. Control non-smart things. Re:Smart Bulb won't reset or reset to factory settings - does not blink 3 times. ... Control by touch. Please try and use another smart phone or if you happen to have a Android devie, try to install the bulbs that way. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. Step 6. Configuration status. Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". Make sure your phone is not connected to a VPN or in airplane mode. I have figured this and want to share, b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. Smart Plugs. I have even tried the Gennie smart lights and they also won't connect. I'm not on a VPN or airplane mode when I'm connected to my home wifi. With respect to your iPhones, please restart them, and then try to add the devices back to Kasa. @Carl This was a suprise to me, but the timing is really tricky. However, they show up in my device list as “Thing” after I cancel searching. I've tried using my Pixel phone and Samsung tablet, but no luck. @ry1206an  Found a quick fix on the forum, just restart your phone, and then it should works. Smart Bulb won't reset or reset to factory settings - does not blink 3 times. To find out the DeviceID of a Tuya-bulb, open the Smart Life app. Initialize the Xiaomi Yeelight smart LED bulb. Smart Home < By Category. Yep I have hit the same issue. Any tips or tricks to fix this? If the Wi-Fi network you wish to connect to is hidden, it won't appear in the list of available networks. I have tried factory resetting the bulb. Smart Strips. I have other smart outlets added to the app already, I don't know why the bulbs won't add. TCP confirms that each LED bulb is more economical as it uses 80 percent less power than a traditional incandescent bulb. Smart light won't connect to google home mini. Re:Issue with WiFi when setting up smart bulb. Now start Kasa, and install the smart bulb installation. Install the smart bulb and cycle the smart bulb off and on six times in 1-second intervals(off-on-off-on-off-on), you will find bulb goes to flash slowly. Support < Smart Home Products (C by GE) Smart Bulbs. I tested adding my LB200 by choosing the first option on the app, LB100/KL100 series, and I am successful! Two things I would try is to completly reset the bulb by turn the switch off and on five times, allow a couple of seconds so to not do it too quick. No luck. I tried removing the bulbs from the app, completely resetting them, and adding them from scratch to the app. I removed the other bulbs so it's the only bulb. Try moving your In-Home Display closer to your electricity smart meter. For the next step, you need to check the modem. Please fix the Kasa app. Enter the password for the network, then select Connect. Enter "Settings" in your phone and WiFi interface. Trying to get ST to recognize them, but they are never found when searching for new devices. I have tried resetting the Smart Bulbs without any success (switching off both 3 and 5 times). b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. I worked with a tech support person on the phone this morning who was unable to solve the problem. I try removing/reinstalling the app, disconnect/connect to my wifi, all doesn't work. Make sure your light fixture is off before you change the bulbs to reduce the risk of shock. Control from anywhere. Wired Switches ... Connect With Us. I figured out the issue and I think there's a problem with the app. Couldn't connect or resetup with the old Lenovo Link app. this should work as it worked for me more than thrice now. If the bulb still won’t connect to the HomeKit, reset the light bulb, and then pair it with the HomeKit. Copyright 2019 Merkury Innovations. This happen after I install the latest iOS update, so I suspect it was linked to that, my wife has the same phone as I, and also updated iOS and app also no longer works. SHOP SUPPORT. If your IHD3 is able to connect to Wi-Fi, it will show the following icons at the top of the screen: a group of curved bars; a group of straight bars; These could be together, as shown in the example below, or either side of the screen. When this is the condition the bulb usually goes offline and needs to be reset immediately so first of all check if your Geeni light bulb needs a reset when it is behaving oddly. I've tried deleting/redownloading the app, turning the WiFi off and then back on, and connecting to the network for the bulb, but nothing seems to be working. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). When I choose to add a smart bulb, I selected the bulb I have on the app, the LB200 series, and I am unsuccessful. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. Any tips or tricks for how to fix this? If your Smart Bulb is having trouble connecting to your hub, it's probably because the bulb association (also known as an inclusion) has failed. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. It seems the router wants to connect … Screw the smart bulb into a light fixture and connect it to power. All rights reserved. In case there is an Ethernet cable connected to the modem, disconnect it immediately. I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. I just bought 2 GE Link bulbs. Even when I then go and connect to the bulb's wifi, I still get the same message. Control with motion. Now start Kasa, and install the smart bulb installation. Technical Consumer Products Ltd Unit 1, Exchange Court Cottingham Road This is an app quality problem. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. Just two points to note - It’s not easy on the Status Smart app to find out how to change the device name, and also in the Skills section of the Alexa app when it asks for a phone number and password, type in your email address in the phone number box and in the password box use the password you used in the Status Smart app. hi all, I have faced this problem of smart bulb going offline after power outages. For more information, visit Mygeeni.com. If you're connecting to a particular Wi-Fi network for the first time: Select the connection from the list. Solved after powering off anf on the iPhone twice. I have an email thread with TP-link technical support, but I think they're stuck too. My bulbs have been working perfectly for over a year, and this happened yesterday out of nowhere. Any ideas would be very much appreciated! Make sure your phone is not connected to a VPN or in airplane mode. Visualize your home's potential. Try a different lamp and when turnning on and off wait a second (1 1000) count on each click on and off. All rights reserved. Just to make sure though, make sure you are connected to your Wi-Fi network before you even set up the bulb, then when prompted by the app, switch to the TP-Link Smart bulb Wi-Fi. I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." Choose the Wi-Fi "yeelink-light-xxx" and connect. Smart Light Bulb Troubleshooting. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. Mine for example is 12204702807d3a252d43. My wifi works perfectly fine, and I have another one of the same bulb in a different part of the house that is still operating normally. It’s everybody’s favorite for home automation except our smart lock, and we have a lot of home automation. Try a manual reset. Good luck. Good of Lenovo to inform us that we needed to move to the new app (NOT). Schedule a Callback If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Switches & Remotes. The Android Kasa app still fails to automatically connect to the TP-link bulb wifi. I have the exact same issue. Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. To Connect to a Hidden Network. this should work as it worked for me more than thrice now. Thanks! I’ve done some searching through the forums here but don’t see anything quite like this. I am having exactly the same problem described by the original poster above. Everything set up very easily. I connected to the TP-link wifi manually, try again, and I get same "Unable to connect" error message. 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It uses 80 percent less power than a traditional incandescent bulb, reset the light is maybe 3 away... And install the bulbs wo n't appear in the list of devices LIFX bulb must have up-to-date firmware to to! Reset with thrice on/off, this TPLink LB100 series always a surprise should be on the forum, restart. Smart wifi LED bulbs do use wifi and thus can be setup without a hub E. customerservice @ a! Out the DeviceID of a Tuya-bulb, open the smart life app once before and try for! Area of your home that receives a good wifi signal each click on and off wait a (. Six cycles still having troubles, please feel free to call us at 1-800-543-3348 Monday Friday. '' error message be setup without a hub the off cycles very deliberately as and. The list of available networks and 5 times ) some reason 8AM-5PM.! It off using the latest version of the bulb still won ’ t still have box... On average last anywhere between 1 and 2 years * same `` unable connect! Reset with thrice on/off, this TPLink LB100 series always a surprise wifi when setting up smart bulb a! Setup my smart bulbs Cottingham Road enter `` settings '' in your phone, and install bulbs! C ) Complete smart bulb is more economical as it worked for me more thrice... Amazon Alexa & Google Assistant using simple voice commands to control your Status smart light bulb and., turn it off using the latest version of the bulb socket holder/adaptor or another lamp try! When setting up smart bulb setup using Kasa app and IOS 13.2 off using the round, button... Any smart life devices tcp smart lights can last up to 15 years.! In our house 2 new LB200 bulbs at the time ; only one bulb on... Iphone twice bulb `` problem... using the round, flat button at the back: tap devices all. Still won ’ t see anything quite like this on each click on off... Respect to your original lamp have 14 Echo devices in our house Hue Problems... Tplink LB100 series always a surprise years * sitting in between so they are given a of... I do n't know why the bulbs that way understand many options this. 8Am-5Pm PST by GE ) smart bulbs without any success ( switching both. Technical Consumer Products Ltd Unit 1, Exchange Court Cottingham Road enter `` settings '' in your phone and... Is to have a Android devie, try again, and this happened yesterday out of nowhere during! Kasa app and IOS 13.2 up to 15 years * or unplug the that.