(See also: more library services.) Look for the Curbside Pick-up table outside of the library. On Monday, May 4, 2020, Fort Bend County Libraries re-launched the Books & More!Curbside Pick-Up service during limited hours. Call during Curbside hours only please. What is Curbside Pickup? Our popular Curbside Pickup gives you access to our physical collection through a no-contact service. Document your process and make sure all staff members know and understand the process. Our curbside service will operate as before. Some libraries also require appointments for specific services and access to resources like … Then, you can leverage all your traditional channels, such as your library’s website and social media pages to promote your curbside pickup services. Note that many curbside pickup procedures will vary by library, and are not covered on this page: Tracking method for scheduled pickups Service Hours Monday–Thursday 10:00 AM–7:00 PM @Ridgway Memorial, Hillview, Lebanon Junction & Mt. Library users cannot enter the buildings until further notice. Staff is available to answer phone calls, answer reference questions, look up items, and place holds or renew items. What time may I pick up my items? Whether you’re limiting contact or planning for contactless pickup of materials, you’ll have safety issues to take into consideration. Curbside pick-ups for library materials are available at library locations across the metro. If your library sends out a press release about your services, include this information to reassure your patrons that you are following CDC guidelines for safety in handling materials. Once your requested items are available, you will receive an email or text message to let you know you can come pick them up during our curbside pickup hours (see below). Much more than my favorite book tape people. No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. Liz Bowie If your library offers STEM kits, early literacy kits, or similar items for checkout, think about the resources you have available to clean and manage these materials. Reply. Your items will be ready in a labeled bag, already checked out to you. Call 837-6976 to pick up your holds. While library branches are not open for pubic browsing due to the COVID-19 pandemic, 18 of our branch locations do offer curbside pickup for library materials and printing, as well as computer appointments (the Reisterstown Branch is closed for renovation).. Curbside Basics. Pickup will be from the Book Nook side of the building. The Baden Branch Library offers walk-up curbside service on Wednesday-Thursday (2-6 pm) and Friday (11 am-2 … Curbside pickup is by appointment. They will reopen for curbside options, the county said in a release. Create a Google Form or online signup where patrons can request items and pickup times. Simply browse our KentLINK catalog and request the item(s) that interest you. Learn More > Wi-Fi Connection. Contact-free curbside material pick-up will still be available. Make sure you have clear directional signage in parking areas that includes the phone number patrons can call for information. Curbside Service is now available at all branches for holds pickup and returns, during curbside hours. Librarians ask for your patience as they maintain cleaning schedules and physical distancing as library staff gather items for pickup. Use bins or booktrucks or repurpose tables from other areas of the library. Curbside pickup is available during the following times: Monday to Thursday 9:30 am - 8:45 pm. Mid-Columbia Libraries' Basin City Branch For pickup, call: (509) 269-4201. Adhering to the Flashes Safe Seven principles, Curbside Pickup @ University Library allows you to check out materials via a contactless service at the Kent campus. When you call to request your items, staff will check them out to you and give you instructions for pickup. You can open curbside pickup to books only, or you can include other types of media. Visit Carnation's location page for hours and other details.. Close How does it work? Include directional signage and barriers, such as traffic-control ropes or cones to direct the flow of traffic. Curbside pickup – Monday-Friday 10am-6pm; Saturday 10am-4pm What to Know: Library will reopen with limited services on July 8 th, patrons can use computers for up to 30 minutes, browse limited collections, check out materials, use the scanner, fax, and photocopiers, and return larger items, patrons must wear a mask. Consider offering book bundles with consumable take-home activities instead of circulating your standard kits. Yes, patrons must hold a valid library card to use curbside pickup. Can-Do Video: Curbside Pickup; Staff will checkout your items (with clean hands) and package them for pickup. Curbside Pickup We are currently offering curbside pickup at our Gibson, Green Valley, and Paseo Verde locations. Thurs-Fri, 10am-5pm Pickups begin on January 4, 2021. Holds may take slightly longer than expected. While library branches are not open for pubic browsing due to the COVID-19 pandemic, 18 of our branch locations do offer curbside pickup for library materials and printing, as well as computer appointments (the Reisterstown Branch is closed for renovation).. Curbside Basics. Place flyers advertising these services in patrons’ bags. © 2021 ImagineIF LibrariesFlathead County, MontanaMontana Web Design by Bigfork Web Development, Inc. Curbside pickup for holds is now available at all libraries, Monday–Saturday, 12–6pm on days when your library would normally be open. Pick up day/time. There are several ways you could have patrons request materials. You may wish to extend this quarantine time to 72 hours, as preliminary research indicates that COVID-19 can survive on surfaces for up to three days. Pick up anything you can check out—and more! For walk-up patrons, use bags with handles on both sides and try to only touch one side while the patron touches the other. Set your own pickup appointment, or call the branch and we can help you get set up. How to Quarantine Public Library Materials. We are also accepting drop-off of UMD Libraries issued equipment, media, and items needed for Course Reserves (please use notes field for anything other than pickup of library books and media). Use an online design tool like Canva to create printed and digital flyers quickly and easily. If you make an appointment and there are no holds ready to be picked up, the appointment will be cancelled. The Coy Public Library will be offering ONLY curbside pickup until further notice due to the substantial spread of COVID-19 in our community. 9:12 am Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. The Ask a Librarian call center will also operate during these hours. Continue to consult with team members and make process improvements. Look for items that are available now and place a request. Mon-Fri, 10am-6pm To pick up held items, you'll need to register for a 30-minute timeslot with your name, phone number, library card number and a few details. No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. If your state is looking at reopening closer to summer, you may want to extend due dates until then to discourage unnecessary patron travel and interaction. Mon-Tues, 12-6pm Schedule a Curbside Pick-up appointment online. preliminary research indicates that COVID-19 can survive on surfaces for up to three days. Librarians ask for your patience as they maintain cleaning schedules and physical distancing as library staff gather items for pickup. Depending on the number of staff and the size of your library, you may want to consider using two-way radios to ensure staff members are able to communicate while safely distancing themselves. Step 6: Staff will meet you to complete your transaction. Prepare a holds area that is close to your exit to stage your bagged requests. As stay-at-home restrictions lift in areas of the country, some libraries are planning to resume or start curbside pickup services. Make sure staff is trained on all the finer points of how you will manage this service so they can answer questions, and update staff accordingly if you have to make adjustments to your system. In accordance with Governor Hogan’s order a mask must be worn while inside. Explore products that will help you provide library services to your community while ensuring patron and staff well-being. COVID-19 Information for Wisconsin Public Libraries, Wisconsin Department of Public Instruction. All other Oxford County libraries will be closed until at least Jan. 4. Patrons who would like to take advantage of curbside pick-up service must reserve online at least 24-hours in advance or call their local branch to schedule a pickup time. ImagineIF Libraries now offers curbside pickup of materials currently reserved for customers. For non-MCFL libraries in Marin, please visit their websites for details of curbside services offered.. All branches are currently closed to … As you move to this next stage, consider the number of staff members you’ll have available to manage curbside pickup services, along with what services you feel most comfortable with. Save my name, email, and website in this browser for the next time I comment. It’s a no-contact way to request materials, schedule a pickup … Ingersoll and Tillsonburg libraries will launch their curbside on Dec. 29 and 30 from 11 a.m. to 3 p.m. in Ingersoll and 11 a.m. to 4 p.m. in Tillsonburg. This service is specifically designed for patrons practicing social distancing during the COVID-19 period. The librarians and educators we serve are much more to us than customers as well. The University Libraries offers curbside pickup service for Penn State students, faculty, and staff, and PA residents registered with the library while our physical spaces remain closed/have limited access. Instructions for pickup and hours can be found here. Once you’ve been notified that your holds are ready, call your local ImagineIF location listed below to arrange for pickup. Thank you for the kind words, Dorothy! Curbside Holds Pickup Staff will deliver your holds to the trunk of your car by appointment. December 31, 2020 – Closing at … Deaf and hard of hearing customers may access their holds and set a pickup time via. Offering ask-a-librarian services? You’ve probably already been offering your community valuable services remotely. Call 892-5919 to pick up your holds, Bigfork Library Closed. Call 758-5818 to pick up your holds, Columbia Falls Decide whether you will require patrons to show IDs, will rely on them giving you their name, or will allow them to pick up items on their own for contactless delivery. If you are accepting returns, provide the protocol (i.e., accepting them in the drop box and/or allowing patrons to return items during your curbside service hours). Click the “Curbside Pickup” button. Eligible users may schedule appointments for curbside pickup between 9am - 5pm, Monday through Friday. Friday & Saturday 9:30 am - 5:30pm. Sat, 10am-3pm At that time, we will convert your temporary e-access card to a permanent library card. Liz is passionate about promoting literacy through her work and the work of others. Mid-Columbia Libraries' Benton City Branch For pickup, call: (509) 737-6317 COVID-19: Safety Tips for Reopening Your Library. Signs will direct you to our curbside pickup zone. Walk Up Holds Pickup Your holds will be available at the front entrance of the Library. As always, keep the safety of your staff and patrons at the forefront as you continue to provide valuable services to your community. To prepare requests, have staff pull the items, check them out to the user’s account, bag them, attach a slip with the patron’s name on it, and get them ready for pickup. University of Toronto Libraries offers a Curbside Pickup Service for print books and other materials not available electronically through the HathiTrust Emergency Temporary Access Service. Curbside pick up will be available at any branch, starting Monday, December 14. Placing your holds, waiting for them to arrive, and scheduling your pickup in advance gives us time to process and leave your items outside the building so you can simply grab and go. 7:05 pm Then, patrons can exit their cars and pick up their items. The Library will ensure that customers do not accrue fees for materials during this time. Please DO NOT make a curbside appointment until you have received a hold notification from the library, saying that your holds are ready for pickup. The library is encouraging patrons with smartphones and tablets to download the new VLC Member Libraries app and use its Click & Collect feature for curbside pick-up at Hoyt or Zauel libraries. Curbside Pickup. Temporary e-access cards can be used to check out up to 5 items. Materials must be requested in advance. You’ll also want to think about whether to renew items that are already checked out or if fines will accrue on items that don’t make it back by your extended due date. The American Library Association recommends a 24- to 48-hour quarantine of books. Curbside Pick-Up service is available at ALL locations. We are happy to now be able to offer curbside service at all of our locations. No Contact: Arrange items in bags on tables, booktrucks, or carts or in bins with patrons’ names on them. To avoid hold requests on quarantined materials, items should not be checked in until they are released from quarantine and are available again for checkout. The Library is closed to the public until further notice. The patron should wait until the staff member is back inside before collecting their belongings. Apply for an e-access card here. Requesting resumes on January 7. Library customers are encouraged to keep their currently checked out materials until June 1st so book drops are not flooded with returns. The products she and her team have developed, including classroom games, learning centers and professional development resources, have garnered 46 industry awards for excellence in education. The patron should wait until the staff member is inside before collecting their belongings. All other returns should be placed in the book drops around campus. You’ll also want clear signs in your pickup area, including signage on your booktrucks or bins stating the protocol for pickup. Outdoor wifi is available in the parking lots. Kalispell Curbside pickup is by appointment. How long you let patrons keep materials could depend on the trajectory for reopening in your state. – As COVID-19 cases increase on the Shore, Eastern Shore Public Library will return to curbside pickup by appointment beginning Tuesday, December 8th, 2020. Ask patrons to stay in their cars until the staff member has gone back inside. Monday through Satu rday 8 a.m. t o noon Additional services, including copies and faxes are also available while our buildings are closed. Her background includes editorial management and product development of innovative and time-saving tools for schools and libraries, with an emphasis on Common Core, literacy and math. You’ll also want to decide the maximum number of materials each patron can check out — 10 items might be a reasonable limit. Places that have stayed open, such as gas stations and grocery stores, are another great place to advertise your services, along with the library’s own windows and doors. Our popular Curbside Pickup gives you access to our physical collection through a no-contact service. To pick up held items, you'll need to register for a 30-minute timeslot with your name, phone number, library card number and a few details. Online reservations are not accepted for same day pick-ups. You may need a tent or covering to keep materials safe from the elements if they are staged outside. Pickup times should be in at least 15-minute intervals to try to eliminate any interaction between patrons. Curbside Service At 5 Cobb Libraries Closed Jan. 5 For Elections - Marietta, GA - Curbside pickup service at five library campuses within the Cobb County Public Library system will … This service is only for adults 18 and up. Curbside Pickup Service Locations and Hours Curbside Pickup Service is available Tuesdays, Thursdays and Saturdays - noon to 6 p.m. at: Materials must be requested in advance. Liz is the Marketing Content Manager for Demco. Montana Web Design by Bigfork Web Development, Inc. If you are asking to see IDs, ask patrons to place their ID on the table and move back 6 feet. Step Four: Pick up your items during your appointment time. This service is available for current University of Toronto students, faculty, and staff. You must present your library card or photo ID to receive your materials. In the JCPL app, click “I’m here.” Curbside service hours are Tuesday-Friday (1-6 pm) and Saturday (1-5 pm) at 16 branch libraries. If users will be driving up, have them show you their ID through the car window, open their trunks, and place their bagged materials in their trunks. Once your library items are ready for pickup, simply schedule your pickup appointment online, over the phone or through the myLIBRO app! You may also wish to disinfect materials that can be wiped down when taken out of quarantine. Disclaimer: This article is for educational purposes only. Please Note. Curbside pickup items will be held for three business days Only items owned by North Branford Public Libraries are available to request If you’re not comfortable using our online catalog or if you’re not sure what to read next (or watch or listen to), please call us for suggestions! Wed-Fri, 10am-5pm Library staff also asks customers to follow library procedures designed to keep 6 feet of distance between people at all times. Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. Sat, 10am-1pm It does not supersede the rules and recommendations of local authorities and the Centers for Disease Control and Prevention. If you have multiple items, label your carts with the letters A–F, and so on, and sort the items on the carts by last name. Hours for all locations (with the e xception of South Mountain Community Library:. Curbside Services are available at all 12 of our community libraries Tuesday through Saturday from 11 AM - 4 PM, except during holiday closures. Start with procuring personal protective equipment for staff, including masks, gloves, and hand sanitizer. Holds may take slightly longer than expected. Tues-Wed, 12-6pm To request contact-free curbside pick-up, please call (715) 394-8860. How does curbside pickup work? Reply. Advise staff to remove and immediately wash clothes (and masks, if washable) at the end of their shifts. When you come to the library, look for the curbside pickup signs in the parking lot. The Public Libraries of Saginaw’s new “Click & Collect” feature will make picking up items easier while library buildings are closed to the public. Birmingham public libraries are expanding their curbside pickup services. Table Pickup You may park in any space NOT marked for Trunk Delivery. To ensure protocol is followed, consider repurposing colored book tape to mark a safe distance for patrons to stand. No appointment needed. Sunday 12:00 pm - 4:45 pm. In your communication about your services, ask patrons to be specific about the items they are requesting. As stay-at-home restrictions lift in areas of the country, some libraries are planning to resume or start curbside pickup services. You’ll also want to consider their replacement value if you plan to extend due dates and they have the potential to not make it back to your library. Then, click “On my way” and let us know how soon you plan to arrive at the library. For further information, watch pediatrician and children’s librarian Dr. Dipesh Navsaria’s presentation “COVID-19: Safety Tips for Reopening Your Library.“, Community EngagementCOVID-19public library, dorothy Minimal Contact: If you have numbered spaces in your parking lot, assign a time and parking spot when you gather patron requests for items. For patrons on foot or without a mobile phone: Ask that they call before they come and stay back a distance of 6 feet from the table when they arrive. Curbside Pickup In order to provide the best service possible while maintaining the safety of our students, faculty, and staff, the SU Libraries are happy to announce our Curbside Pickup program. Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. Thanks for your patience and understanding while we navigate through this difficult time! This program allows patrons to request items from our collection and pick them up without needing to come inside or have any in-person interaction at all. Also contact your local Chamber of Commerce, radio stations, and newspaper, as well local healthcare facilities to help you get the word out. Once your requested items are available, you will receive an email or text message to let you know you can come pick them up during our curbside pickup hours (see below). ), The hours that library curbside pickup will be available, How far in advance they need to request items and schedule pickup, How to arrange a time for pickup (remind patrons that they must be on time to ensure interaction with others is limited), The location where they will find their items for pickup or the protocol for staffed pickup, How to arrange for drop-off of items for patrons without transportation, The extended due dates for items and whether you’re accepting returns in your drop box or would prefer that patrons keep materials at home until the due date, Whether or not fines will accrue for items already checked out or after your extended due date, Whether you are accepting returns and how you will disinfect returned items, A statement that you are not accepting donations at this time, That you reserve the right to refuse service to anyone who jeopardizes the safety of your staff and/or patrons. 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