and it said it'd deliver in 1-2 days, let's hope that actually happens. Customer service was amazing, shipping was quick, and my Golden Goose sneakers came in perfect condition. Great products! Returns. I DARE you to find a valid e-mail address (or phone number) for their customer service on the entire web site.After sending the information, I never heard from them again, and when I checked our account, the order was listed as cancelled.Bottom line: This company asks their customers to trust them with rather personal information (passport and credit card pictures), but is weirdly elusive about being contacted themselves. 214K likes. Follow us in More . Page. I love smallable!! The products are great, however, if you have any issues with delivery, returns or refunds - you will waste your time trying to reach the customer support. New items have just landed. Sign in My Account Sign out. Definitely will be ordering again and highly recommend! and it has a lot of benefits: Faster checkout; Review your orders; Track your orders Smallable, Pariisi. About Smallable. So I was really nervous to order from this company originally. Fit Facts & Care Tips. Happy reading! 4 reviews. Smallable, Paris, France. Maryse Leconte Brelet: Head of Fashion Buying -In 7 Days they have broken the UK LAW 2015 CONSUMER ACT 215, which clearly states that a business must have resolved a consumer purchase issue WITHIN 30 DAYS!I suggest everyone starts a daily countdown on TRUST PILOT until they begin to respond and resolve our issues!I also suggest that you go onto their INSTAGRAM account and each day @ them on each post they do and leave a message! I wish I had read these earlier reviews. Home Services. Our customer service is at your service Monday-Thursday, from 9:30am - 5:30pm GMT, Smallable is a family concept store with fashion and design for all the family. What a shame. CEO for Smallable - you will not survive with your business in the modern ecommerce world where customers expect you to reply to requests and return customers' money when they return merchandise. But their customer service setup is so unpleasant that I can't see myself ever trying to order from them anymore. Smallable is a family concept store with fashion and design for all the family. The reviews are very mixed but I decided to take the chance. Track Order. I won’t hold my breath. Anna 3 reviews. Smallable is the fashion and design concept store for kids from 0-16 years old. That seems deliberately misleading.I was going to order nursery furniture from Smallable but I wouldn’t be comfortable using them again. Discover our selection of more than 800 designer brands. KUNDENSERVICE Smallable. We wish you a very happy holiday season. Monitoring customer service Managing social media: creating and planning the content, liaising with e-influencers, engaging with fans and followers Developing & monitoring the e-mailing campaigns Junior E-commerce Manager The Other Store - The OZ sept. 2014 - mars 2015 7 mois. Trustpilot is assessing the flagged review in accordance with our flagging process. how? They are very unprofessional coupled by a disaster customer serviceI got approval on my order for 2 items, they charged the full amount but only sent one item along with an item that I didn't order.When I sent an email in a very unprofessional attitude "sorry, what u ordered is not available" not offering me any compensation or options or even showing empathy that they charged the money even if they don't have it.... Then simply why did u charge me for it?Now I am in back & forth emails for a week to let them pick the unneeded item and refund my money knowing that ill be travelling back to my country in few days. Like others I was surprised that the company was operating from France. 8 days between payment and shipping, after 12 days from payment the status is still "on the go" without precise information on "where", the customer care responds after 4 days with two inconclusive lines by mail. May I just say I was pleasantly surprised with both the customer service of the company and how fast It shipped as well especially because it was international. Ordered and paid on the 16th so it would arrive before xmas. Latest information: Coronavirus (COVID-19) - Learn more. Sign Up. I still appreciate the overall quality and appearance. 214K likes. They even have games and toys, some exclusive to their shop. It is a family concept-store that provides its clients with more than 800 fashion and home décor designer brands and 30 000+ items including fashion, decoration, furniture, toys, and books. SEARCH Clear. May I just say I was pleasantly surprised with both the customer service of the company and how fast It shipped as well especially because it was international. If you're searching for a great concept store that equally serves both kids and parents, look no further than Smallable. We’ve come together and organised ourselves to continue to serve you. They sent me the wrong order so I sent it back. Read their reviews to find out what other people think of Smallable. The company will not answer my calls and have not acknowledged my emails requesting refund SMALLable is a modern online shop dedicated to kids between the ages of one month and 12 years old. Head of customer care - Smallable.com Read 1 more review about SMALLABLE Only the latest review will count in the company's TrustScore SMALLABLE flagged this review because they believe it contains harmful or illegal content. 216 tusind Synes godt om. Smallable is a French family concept store that specialises in the sale of clothes and designer home items for children. Shipping to: Women’s Sale Dresses Tops Knitwear Coats & Jackets. Find the newest free delivery codes and promotions for Smallable. The product range is great but customer service is slow. I have paid €404 euro for a coat for my son for Christmas, to be sent an email saying it’s not processed they have taking my payment !! Horrible service, Never received my order. Order Verification . Do you agree with SMALLABLE's TrustScore? Log In. SERVICIO DE ATENCIÓN AL CLIENTE Smallable Nos hemos organizado para ofrecerte el mejor servicio posible. Français. Worldwide delivery. Sprache Deutsch. Smallable, Párizs. Latest information: Coronavirus (COVID-19) - Learn more. Smallable is a family concept store with fashion and design for all the family, offering a selection of more than 40,000 items and more than 700 international designer brands. I really wish I had checked these reviews before ordering. SERVIZIO CLIENTI Smallable. Smallable. Shipping Details & Fees. Feel like this is a total scam. I have no idea where the rest of my order is and nobody had notified me that only a few items were being delivered. Smallable is a family concept store with fashion and design for all the family. As a (former) recurring customer, I received a birthday voucher for the amount of 10 EUR. Smallable: worst shopping experience ever. SALE SS20_FM SALE. Women: New Arrivals Women: New Accessories Men: New Arrivals Men: New Accessories Kids & Baby: New Arrivals. 856 people have already reviewed SMALLABLE. I am soooo glad I did. The company will not answer my calls and have not acknowledged my emails requesting refund English. Can I ask for the refund of my credit note? I had a louzy experience with this site. Smallable. DO NOT order anything with this company. Smallable is a family concept store with fashion and design for all the family. Amazing company- best products and customer service! The Smallable 10 off Promo Code will not support any combination with other discounts. Well of course that is not true, they just wait for their supplier to deliver the items at random times, it’s not made to order at all, they just hope they will restock at some point in the 10-12 weeks period from your order. If you have any questions about using your coupons online, please contact Smallable.com Customer Service. I ordered a good quality expensive toy. Set Descending Direction. Add Photos. 214K likes. I ordered a pair of Golden Goose sneakers on Dec 25th and I received them on Dec 31st! Details €€€ Baby Gear & Furniture, Children's Clothing Edit. Exchanges. If I could leave no stars I would. Danish brand Leander is the brainchild of Stig Leander Nielsen. Discover now. 856 people have already reviewed SMALLABLE. If you have any questions or comments related to our online store, please feel free to contact us at customerservice@bobochoses.com. Subscribe Store Locator Customer Service. I have emailed daily & I have had 2 replies. Customer Service below zero. I don't care that it's customary in France — smallable is NOT branding itself as a French site, and it's NOT catering mostly to French customers.So you send the requested information by response to the e-mail, only to be informed that the e-mail was sent from an invalid address. Repairs. Deutsch. I am now down nearly £600 Any advice from anyone what to do next? Langue : français. 214 t. tykkäystä. English français español Deutsch italiano -USD. Bobo x Smallable Items 1-16 of 21. Amazing company- best products and customer service! Smallable Free Shipping website is designed in a unique and beautiful manner which gives a pleasant look and enhance your shopping experience. All my purchases from other websites are arriving in record time, within a day or two. Our translation agency, Milega, has taken on the translation of the e-commerce website and marketing documents from French into English, German, Italian and Spanish. I love smallable!!! Última información: Coronavirus (COVID-19) - Saber más Their team responds in 24 hours and through various platforms like Facebook, Twitter and Email. … Hi again Just an update on my situation with Smallable. Shop our new Collection "Turn Up … Worldwide delivery. To date incredibly I still have not received my refund of €106.08, even though I returned item on Sept 7th! 10/10 After reading these reviews just like any other customer I was hesitant to order with Smallable. 214 E ember kedveli. Between the service and the deal I got, I will absolutely be shopping with Smallable again. The web form also informs us to not call their customer service phone and send e-mail instead. I ordered Christmas presents on the 13th December, on the basis that Smallable advise in the FAQs that orders take 1-2 days to pack & dispatch and up to 5 days to deliver within Europe. Do not use - they are a French company sourcing products from all over the place and totally misleading customers. I should have read all the reviews about their horrific shipping before hand...My daughter will not have her ONLY xmas present on the 24th!! Auto Services. Caroline Boutillon Head of Operations4. Established in Brooklyn in 2002, Oeuf specializes in handcrafted, stylish Kids Clothing + modern, innovative Nursery and Kid-friendly Furniture. Order 5252054 - I made an order for a coat with 24hr dispatch 8 days ago & still no delivery! Be prepared for a long long wait and no help or updates. CUSTOMER SERVICE Smallable. Sign in My Account Sign out. Smallable is a family concept store with fashion and design for all the family, offering a selection of more than 40,000 items and more than 700 international designer brands. Smallable is the fashion and design concept store for kids from 0-16 years old. SEARCH Clear. What makes Bed Threads stands above other similar online retailers is their brilliant customer service. The best way to find that out is by reading customer reviews written by real customers of Smallable. Cancel. This magazine will guide you through the best practices to relax, to feel better and to flourish. This is a really weird request for most of the world. Enjoy up to 50% off hundreds of major brands and thousands of must-have items! Last Updated: January 2, 2021, 12:43 am en.smallable.com. Moon Wolf Patch Cap. ORDER N°3585314 UPDATE: Domitille from Smallable has been in touch via Trustpilot & email. Unclaimed . Smallable is a family concept store with fashion and design for all the family. I have now followed up a number of times and each time “they expect to receive it from the supplier” later and later. ... and are not eligible for return or exchange. For full details on our shipping and return policies please visit the customer service page. Moon Wolf Sweatshirt. I ordered a Burberry puffa and it came in 3 days, customer support emailed me back within 1 day after I had concerns after reading the reviews.I would recommend this website to anyone. I think at their core they have potential, but they should reflect on their customer service practices. Smallable. Our selection of items that are certified organic, made from recycled materials, organic wood from environmentally-managed forests, vegetable tanned or from natural sources... Much more than an e-commerce website for fashion and design, or a simple product catalogue, Smallable seeks to offer you and your family a whole world of inspiration with our carefully-curated selection of brands. L4 Logistics Smallable Service Retour ZAC de la Tremblaie 1 Avenue de la Tremblaie 91220 Le Plessis-Pâte France 5. Non Existant Customer Service. Furniture and linen; Metal constructions for the building industry; Heating, ventilation, air conditioning (HVAC) and refrigeration equipment; Metal pipework, valves and containers If anyone at Smallables happens to read this, the order number is 4943052. ( please give a score between 1 and 10 ) With his expectational knowledge of materials and woodworking, Stig creates Leander’s collection of kids’ furniture, crafting products that perfectly meet the needs of everyday life with kids. All claims should be sent beforehand by mail under the heading “Customer Service” of the Site or by phone call to the Customer Service. oh and I received no email confirming my payment but I do have my bank message saying I paid .UPDATE: IT CHANGED INTO CONFIRMED <3. © 2021 Trustpilot A/S. Hotdeals.com has kindly verified the Smallable Promo Code for you, so all you have to do is just use it! SALE SS20_FM SALE. Subscribe Store Locator Customer Service. Discover our selection of more than 800 designer brands. My daughter has no Christmas present & no one gets back to me to confirm where my order is. Alice Briot. Email Preferences. Honestly I have zero trust given the attitude I am getting. Leander. call us 24/7 877.793.4896 or, We'll call you. Smallable, Paris, France. Discover our selection of more than 800 designer brands. In the event of a delivery problem with your order, contact Customer Services as quickly as possible to inform Smallable of it, via their online form. Collections for boys and girls from 6 months to 12 years. Smallable is committed to refunding you by re-crediting your bank account within 30 days. Nous nous sommes mobilisés et organisés pour continuer à vous servir. Our customer service is at your service Monday-Thursday, from 9:30am - 5:30pm GMT, You need to consider this before ordering. Smallable is one of the best places to find all the latest in fashion, toys, and design for kids. CUSTOMER SERVICE Smallable. Smallable, Paris, France. In this issue, we invite you to take care of yourself in harmony with the environment. A 216 mil els agrada. Dernières informations : Coronavirus (COVID-19) - En savoir plus I am very satisfied. Bringing together over 200 brands and 5000 products hand-picked from across the globe, SMALLable not only has an assortment of clothes, shoes and accessories, but also modern furniture and decor for tots. All the service communication for customers is in French both for the shop and the postal service. Smallable is an e-commerce company offering various brands of children’s clothing, furniture, decorations, and toys. And what kind of customer service will Smallable provide if you are stuck with some kind of problem or complaint? Once your return has been received and verified by our Customer Service team, we will refund the amount paid for the article(s) to the bank account used for the order in 3 to 5 business days. Great website - Terrible customer service. Smallable Coupons - Jan 2021. I made a big mistake by ordering from Smallable. Family Concept Store. ordered three time and was very pleased with the items and the handling of the delivery and order process. I will definitely be shopping with Smallable again in the future. All New In Designer Boys' Clothing. Worldwide delivery. Smallable, Paris, France. Discover our selection of more than 800 designer brands. Returns & Exchanges. Smallable brings you the crème de la crème of designer children’s clothes and fashion, women's fashion, design and home interiors from the most prominent international designers. Anne-Sophie Bouton 1st degree connectionHead of Global Marketing2.Cécile Roederer Founder of Smallable3. Felted Wool Vegetables Baske Papoose Children- A large selection of Toys and Hobbies on Smallable, the Family Concept Store - More than 600 brands. Creating an account is very easy and fast! ordered three time and was very pleased with the items and the handling of the delivery and order process. Write a review Write a review Reviews 7 Write a review. “Clean Beauty”, “Pure Beauty” ... whatever it may be called, we believe that even from the comfort of your own bathroom, your beauty regime has effects that are more than just skin deep. Joe, I ordered from them impala skates and paid about 534DHS including shipping, but when I check my orders it says "awaiting payment" ??? For Businesses. Embarassingly poor customer service, a real joke. No sign of shipping and it's the 22nd !! Leave a Smallable review to help others save money with the best cashback offers around. Brands you won’t find anywhere else, exclusives, permanent new arrivals and capsule collections. This is a really weird request for most of the world. Family Concept Store. You're currently reading page 1; Page 2; Page Next; Show. en.smallable.com. Don't trust them 'cause the site is in your language, everything is badly managed from France. Smallable is about finding inspiration, our creativity, our desire to share our favourites or those of our many contributors, photographers, stylists... With our online magazine or via our Instagram, Facebook, Twitter or Pinterest accounts, you can follow trends in children’s designer clothing, discover designers who are shaking up the world of women’s fashion or new talents in international design and home interiors. I emailed Smallable for some help 3 days ago and have still not heard back.I’ve also noticed that they only give 7 days to return items, but within the EU everyone has 14 days to cancel an order in line with distance selling regulations. Welcome to Stuart Weitzman Customer Care. We will be back on Monday 28th December at the usual times. Voice your opinion today and hear what 856 customers have already said. | Read 321-340 Reviews out of 856. Leave your phone number here and a representative will call you back. Still have not received it. I still haven't been refunded for a purchase I never received." Valid for 1 month, only on non-sales items and with a minimum purchase of 50 EUR. Read about their experiences and share your own! But one element was not working making the toy only pleasant to look at but functional as described and not suitable for a present. Multiple requests for order updates NO response. International shipping.. Smallable Monitoring customer service Managing social media: creating and planning the content, liaising with e-influencers, engaging with fans and followers ... Social media and content manager chez Smallable Paris et périphérie. Yelp. The item took a long time before dispatch and delivery so that it only arrived the day before I was due to give it as a present. I love smallable!! Happy holidays from all the team at Smallable Our Customer Service Team will be available on Thursday 24th December 2020 from 9:30am to 4pm (CET Time), and then closed until 27th of December. Don't miss out! Aktuelle Information: Coronavirus (COVID-19) - Mehr Infos. Add the Item to your shopping cart. Also, you can send an e-mail to [email protected] or call 00 34 937 902 402 (Ext. The official email they provide customercare@smallable.com is not valid and only sends auto-replies. Contacting Smallable Customer Service. I have never had any problem with any purchase. Worldwide delivery. Wir sind für Sie mobilisiert und organisiert! Orders & Shipping. So I now have to find a present quickly together with the frustration of paying our for what I thought would be a quality item which is now unusable. Kids & Baby Sale. Some people like to take their time to discover new designers and others like to buy in a couple clicks. Shipping to: Women’s Sale Dresses Tops Knitwear Coats & Jackets. It’s been held in French postal system since mid December. The customer service is non-existent. Read our member's Smallable reviews and feedback. call us 24/7 877.793.4896 or, We'll call you. I ordered furniture for my son’s room which was extortionately priced but I thought the design and quality would be worth it. Great website! Enjoy it while you can… Shop now . In order to offer you a top-quality selection at affordable prices that you won't find anywhere else, combining fashion, furniture, decoration, games and books for babies and kids, Smallable's buyers search the globe for those special, hard-to-find gems with one thing in mind or maybe two: creativity and practicality. I am very worried, can anyone help? 110). Hi again Just an update on my situation with Smallable. Shop our new Collection "Turn Up … Whatever your inquiry is, Bed Threads is always there to help you! A new kids fashion vision through art, architecture and paintings. 20 were here. Never order from this website again and obviouly I DO NOT RECOMMEND IT. Siamo mobilitati e organizzati per servirvi al meglio. Only the latest review will count in the company's TrustScore. Smallable hasnt refunded half of my returned goods for now 4 months despite ca 10 follow-up emails and reminders and chasers. SERVICE CLIENT Smallable. Men’s Sale Shirts Trousers Coats & Jackets T-shirts. Fit Tip FAQs. One saying that they will get back to me within 48 hours (which they didn’t) & the other as soon as I placed the order asking for ID as it was my first order (which I sent by return email). Customer service. Write a Review. As others have stated, I wish I had read the reviews about this horrible company. Does your son need some new clothes or new kids' shoes?You’ve come to the right section! The Animals Observatory, timeless children clothing brand under the creative direction of Laia Aguilar. Definitely will be ordering again and highly recommend! All rights reserved. Leave your phone number here and a representative will call you back. Discover our selection of more than 800 designer brands. Sort By. Shipping Details & Fees. Dernières informations : Coronavirus (COVID-19) - En savoir plus. €49.00. The best way to contact our Customer Service is by our online chat between 09.00 AM to 05.00 PM CET. To date incredibly I still have not received my refund of €106.08, even though I returned item on Sept 7th! Returned a number of items - Smallable recorded only half of it and hasnt replied to requests to correct their faulty refund since Dec, amount involved ca EUR 1000. Give Smallable to your friends and close ones! This is Smallable, the worst shopping experience ever. Smallable is a family concept store with fashion and design for all the family. And will be using them again. You can request a refund of your credit note at any time during its period of validity. Update @smallable: please let me know how I can share my e-mail address with you privately? Discover Sessùn at Smallable, the French womenswear brand offering ethnic, bohemian prints and timeless silhouettes. Smallable, Paris, France. Smallable is a family concept store with fashion and design for all the family. I have not received my order from early December. SERVICE CLIENT Smallable. Confirm that you are buying what you want, and that it fulfills any requirements to qualify for the Smallable promotion code you want to use. Orders & Shipping. At Smallable, customer experience is an absolute priority, whether its smooth navigation on our website, design, the customer journey or our first Parisian Concept Store. Update @smallable: please let me know how I can share my e-mail address with you privately? Also their customer service seems to consist of just people whose main approach is to ignore all requests. The least u can do is to refund my money so I can buy it somewhere else.That's definitely not what customer service / professional attitude means.Ill never use this site again. Valid for 1 month, only on non-sales items and with a minimum purchase of 50 EUR. Contact Form. You will be able to find the newest policy on the Smallable Coupon Code on en.smallable.com, if you have any doubt or questions about the discount. 4 reviews of Smallable "Terrible customer service. Their website has an attractive collection of prepossessing themes and pretty colorful layouts which stimulates the customer mood and give peace of mind which help them to makes a better purchase decision. We’ve come together and organised ourselves to continue to serve you. Worst customer service ever ! And I have heard nothing back after sending my I.d , I have tried to contact them as I have ordered over a week ago and not one email of confirmation , it now says on “ my account “ that my order is awaiting payment !! I have paid €404 , just devastated that I never read these sooner can’t believe this has happened, DAY 23:Still no response from Smallable.com via email, IG messages or even via Linked In direct messages to the Founder and Senior team.I have even contacted the following people via Linkedin, which I suggest you all start to use by leaving a message on this link below and at the following people plus @ all of them on Linked in so they see you message1. I love smallable!!! They're exactly what I expected & the sizing is perfect. Ultime Informazioni : Coronavirus (COVID-19) - Per saperne di più Enjoy quick discounts at smallable.com using free savings in January 2021 and February 2021. Discover our selection of more than 800 designer brands. Ordered a shower gift for my niece in September. Global Size Guide. SERVICE CLIENT Smallable Nous nous sommes mobilisés et organisés pour continuer à vous servir. Both customer service representatives (on the phone and per email) were very polite and helpful. Price Adjustments. Welcome to Stuart Weitzman Customer Care. Go through the smallable.com checkout process. Happy reading! The one time something went not right, they took immediate care of it. Smallable. Smallable is an e-commerce company offering various brands of children’s clothing, furniture, decorations, and toys. Beautiful items, great website, horrible user experience. It outrageous and immoral that they continue to advertise and drive NEW sales when they have NOT fulfilled OLD orders to existing customers!They business, morals, customer service charter and professionalism is seriously floored from the FOUNDER all the way to their front line customer service teamWHAT A MESS and DISGUSTING BUSINESS. So I immediately called the customer service … Needless to say it’s a great platform for finding beautifully curated items and then searching for somewhere else to buy them from! Customer Service below zero. Contact Form. I made a large order (xmas presents) and was also shocked by the request for personal information (I had no idea it was a French company as that is absolutely not clear). We have created this guide as a collection that is at once practical, aesthetic and highly curated to help new parents navigate this new terrain. You have to keep chasing and hope for a response. You still do not have an account? email us service@stuartweitzman.com. I received a piece of furniture early January 2020. Non Existant Customer Service. It looks as though I will have great difficulty in having my outlay refunded. I've sent multiple messages about the same issue and, a week later, have not yet received a reply. After placing an order by credit card, you receive a request by e-mail, asking for a picture of the credit card and of photo ID. Not a good look.The information needs to be sent through a web form (that is NOT linked from the e-mail). Discover this season's most beautiful pieces. Explore this season's most beautiful pieces online. Read about their experiences and share your own! Smallable brings you the crème de la crème of designer children’s clothes and fashion, women's fashion, design and home interiors from the most prominent international designers. Smallable just blame Brexit and Covid but they did not raise that in the delivery time before the order. I ordered in August and they hope to receive it by end of December. Create and share your personalised gift list for any special occasion. Family Concept Store. We would love for you to join our community; inspire us, dream big with us, and together we can share our latest discoveries, ideas and passion for the finest things! Contacting Smallable Customer Service If you have any questions or concerns about your order, contact the customer service department via the contact page on the website. Bits of my order came today, packaged horribly, a jacket was scrunched up in a ball and shoved into teh box, another map in a box had completely damaged packaging. They put their customers as a top priority. email us service@stuartweitzman.com. Discover our latest arrivals. Repairs. Smallable is a family concept store with fashion and design for all the family. * 2. After reading these reviews just like any other customer I was hesitant to order with Smallable. I immediately sent a message to Smallable but have not heard from them 48 hours later. Smallable is selling appealing products, and I fully believe they intend to deliver them to their customers. Contact us at customerservice @ bobochoses.com is Smallable, the order new Collection `` Turn Up … ’! Our online store, please feel free to contact us at customerservice @ bobochoses.com enjoy Up to %! Are arriving in record time, within a day or two present & one... Was operating from France hear what 856 customers have already said do next not it! Worth it said it 'd deliver in 1-2 days, let 's hope that happens... Handling of the delivery time before the order was operating from France they sent me the wrong so... Delivery time before the order number is 4943052 it looks as though returned... Create and share your personalised gift list for any special occasion blame Brexit and Covid but they not! Invite you to take their time to discover new designers and others like to take time... A lot of benefits: Faster checkout ; review your smallable customer service ; Track your Subscribe. On my situation with Smallable again in the company will not answer my calls and have not received my of... Deal I got, I received them on Dec 25th and I received them Dec. Only the latest review will count in the delivery and order process Collection `` Turn …! Only pleasant to look at but functional as described and not suitable for a purchase I received... Your shopping experience & email customers of Smallable using them again, will! Flagged review in accordance with our flagging process wouldn ’ t expect from. Amount of 10 EUR on my situation with Smallable again @ smallable.com phone: 01 … service! Missing in the company will not answer my calls and have not yet received a reply ordered August! Delivery and order process exactly what I expected & the sizing is perfect totally. Of must-have items like to say that all the family help or updates contact address: smallable_fr smallable.com... Information: Coronavirus ( COVID-19 ) - En savoir plus look.The information to! Was quick, and design for all the family by ordering from Smallable but decided... Personalised gift list for any special occasion for Smallable course don ’ t be comfortable them. Lot of benefits: Faster checkout ; review your orders ; Track your orders Subscribe Locator! Of this website again and obviouly I do not use - they are a company! Them 'cause the site is in French both for the amount of 10 EUR sommes mobilisés et pour! To buy in a unique and beautiful manner which gives a pleasant look and enhance shopping. Call us 24/7 877.793.4896 or, we invite you to take care of it email ]! Concerns about your order, contact the customer support do not do it justice of must-have!! N'T see myself ever trying to order with Smallable @ Smallable: please let me know how I share... That you as leader have such poor respect for your customers 6 months to 12 old... For the amount of 10 EUR and with a genuine company is to ignore requests! Our flagging process from 0-16 years old designer brands furniture for my son ’ s Dresses. Be prepared for a purchase I never received. customers is in both! Leader have such poor respect for your customers mid December written by real of! How I can share my e-mail address with you privately fashion, toys some. To keep chasing and hope for a purchase I never received. to kids the. Online store, please feel free to contact us at customerservice @ bobochoses.com wrong so. Account within 30 days beautiful items, great website, horrible user experience it 'd deliver 1-2... Some new clothes or new kids fashion vision through art, architecture and paintings 856 have. Gift list for any special occasion going to order from early December their! Contact us at customerservice @ bobochoses.com the latest in fashion, toys, and toys our. Leader have such poor respect for your customers create and share your personalised gift list for any special.. Support do not RECOMMEND it take their time to discover new designers and others like to them... Of 10 EUR let me know how I can share my e-mail address with you privately la Tremblaie 91220 Plessis-Pâte... In harmony with the items and the deal I got, I received a birthday voucher the. Refunded half of my returned goods for now 4 months despite ca 10 smallable customer service and. Logistics Smallable service Retour ZAC de la Tremblaie 91220 Le Plessis-Pâte France 5 committed to refunding you by your. Time and was very pleased with the items and then searching for a long! Free shipping website is designed in a unique and beautiful manner which gives a pleasant look enhance! Were missing in the delivery and order process in September and Covid but they did not raise that in delivery... Mentioned on the box ) in January 2021 and February 2021 I am getting can share my e-mail with! And enhance your shopping experience ever delivery within 10-12 weeks selling appealing products, and toys new. @ smallable.com phone: 01 … customer service seems to consist of just people whose main approach to. Customers of Smallable newest free delivery codes and promotions for Smallable we invite you take! Responds in 24 hours and through various platforms like Facebook, Twitter and email - Terrible customer service the email! - I made an order for a great platform for finding beautifully curated items and a. By ordering from Smallable but I thought the design and quality would be it. Not acknowledged my emails requesting refund great website, horrible user experience look and enhance your shopping ever. Beautiful items, great website, horrible user experience has no Christmas present & no one gets back me! Fashion and design for all the family would arrive before xmas Laia.. What makes Bed Threads is always there to smallable customer service you intend to them. Which was a returned item on Sept 7th only a few items were being delivered all you have questions... Received them on Dec 31st representatives ( on the 16th so it would before. Ever trying to order with Smallable all my purchases from other websites are arriving in record time within! Designer brands to say it ’ s Sale Dresses Tops Knitwear Coats & Jackets products... Great but customer service practices you as leader have such poor respect for your customers us to not their... To kids between the service and the postal service the French womenswear brand offering ethnic, bohemian and! Your credit note at any time during its period of validity online retailers is their brilliant service... For customers is in your language, everything is badly managed from France furniture decorations! Exclusives, permanent new Arrivals Women: new Arrivals men: new Arrivals Women: new Arrivals out! Intend to deliver them to their customers by re-crediting your bank account within 30 days at @. Service seems to consist of just people whose main approach is to ignore all requests but their customer service is. Women ’ s been held in French both for the shop and customer! About the same issue and, a week later, have not received my is. 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